Scheduling Coordinator: Keep the Hygiene Schedule Full

College Hill Dental Group; Easton (Northampton County); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

PTO

Health Insurance

Paid Holidays

Monthly Bonus Opportunities

401K

Job summary

College Hill Dental Group is seeking a Scheduling Coordinator to join our front desk team. This front office role covers phones, check-ins/outs, and payments, with a primary focus on keeping the hygiene schedule full and the recall pipeline active.

Responsibilities include greeting patients, guiding payments and financing conversations, and maintaining accurate, current records. The role supports the entire front office and ensures smooth daily operations in a patient-centered practice.

Qualifications

• A natural at staying organized, someone who genuinely enjoys keeping a schedule tight and a list worked.
• A confident, friendly phone presence, comfortable making call after call without losing warmth.
• Someone proactive who can own a process from start to finish without being chased.
• Prior experience in a dental or medical front office is a plus, but drive and follow-through matter more.

Responsibilities

• Be a warm, familiar voice at the front desk, answering phones and greeting patients as they check in and out.
• Collect payments and guide patients through payment and financing conversations with clarity and confidence.
• Handle the everyday front office flow alongside the rest of the team, paperwork, insurance details, and whatever else keeps the day moving.
• Own the hygiene schedule as your main focus, treating every open chair like a problem worth solving today.
• Keep our patients connected to the practice through recall and reactivation, reaching out by phone, text, and email so no one falls through the cracks.
• Catch the gaps before they happen, confirming appointments and building out the schedule well ahead of time.
• Jump in wherever the front office team needs you, coverage, overflow, whatever keeps the day running smoothly.
• Keep our systems accurate and current, so the practice always has a true picture of where things stand.

Skills

Scheduling

Phone etiquette

Organized

Communication

Proactivity

Job description

College Hill Dental Group is seeking a Scheduling Coordinator to join our front desk team. This front office role covers phones, check-ins/outs, and payments, with a primary focus on keeping the hygiene schedule full and the recall pipeline active.

Responsibilities include greeting patients, guiding payments and financing conversations, and maintaining accurate, current records. The role supports the entire front office and ensures smooth daily operations in a patient-centered practice.