Dental Patient Coordinator

Knobs Family Dental; Floyds Knobs (IN); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

401(k) matching

Employee discounts

Free uniforms

Health insurance

Paid time off

Dental insurance

Job summary

Knobs Family Dental is seeking an experienced full-time front office associate to join our dental team. The role centers on scheduling, patient satisfaction, and practice profitability with a friendly, proactive approach.

You will handle insurance coding and claim filing, collections and AR, pre-determinations, and Care Credit, plus duties like treatment planning and accurate record entry. Eaglesoft experience is a plus, and we value integrity, compassion, honesty and accountability in our team.

Qualifications

• Excellent communication skills and a friendly demeanor.
• Proficiency with computer systems and office software.
• Experience in a dental front desk or medical front office is a plus.

Responsibilities

• Schedule appointments to optimize patient satisfaction and practice profitability.
• Understand and manage insurance codes, claims, and AR; submit pre-determinations and respond to insurance requests.
• Handle collections, denials, and use of Care Credit; assist with treatment planning and entering checks.

Skills

Communication

Computer literacy

Customer service

Tools

Eaglesoft

Job description

Benefits

• 401(k) matching
• Employee discounts
• Free uniforms
• Health insurance
• Paid time off

Job description

We are looking for an experienced full time front office associate to join our amazing dental team!

If you are a forward thinker that is self driven, adaptable and eager to learn more and grow as a professional, but can also remain humbly confident, then this opportunity is for you! If you are that true energy giver that has the ability to demonstrate initiative, dependability and promptness...we want to meet you!

Our front desk coordinator is responsible for effectively and efficiently scheduling appointments to ensure patient satisfaction and practice profitability. They will need a general understanding of current insurance codes and claim filing, collections and AR as well as submitting pre-determinations and responding to insurance requests.

Other duties and shared responsibilities will include, but are not limited to, treatment planning, entering checks, denials, and use of Care Credit.

Great communication skills, computer knowledge and a pleasant demeanor are of the utmost importance. Eaglesoft experience is a plus.

We're passionate about what we do, and that shines through in the quality of our work, the dedication we have to our patients, and the positive office environment we cultivate each day. We are looking for a candidate who aligns with our values and upholds integrity, compassion, honesty and accountability in all areas of our practice. Our mission is to create happy and healthy smiles for patients of all ages with a level of care that exceeds standards and expectations.

Working hours are: Monday-Wednesday 7:30am-5pm, Thursday 7:30am-2pm

Job Type: Full-time

Additional Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Paid time off