Front Desk Coordinator View role

Dentist in Perrysburg; Perrysburg (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Sign-on bonus

Referral bonus

Paid time off

Health insurance

Gym membership for you and family

Year-end bonus

Training on software and workflows

Job summary

Dentist in Perrysburg LLC is seeking a Front Desk Coordinator to keep a busy practice running smoothly in Perrysburg, OH. You will answer calls, schedule and confirm appointments, greet patients, and manage checkouts with attention to detail and warmth under pressure.

Dental front-office experience is welcome but not required; we can train software and terminology. The role emphasizes warmth, organization, and dependable attendance in a fast-paced setting.

Qualifications

• Excellent phone manner and clear written communication.
• Comfortable on a computer; experience with Open Dental or similar software is a plus.
• Organized enough to handle multiple tasks in a busy front desk environment.
• Discretion with protected health information and HIPAA compliance.
• Dependable attendance as the schedule hinges on desk coverage.

Responsibilities

• Answer every incoming call promptly and manage appointments to keep the schedule full.
• Greet patients, verify details, collect forms, copays, and outstanding balances.
• Verify insurance eligibility and benefits before visits to avoid checkout surprises.
• Fill cancellations from ASAP list and confirm next-day column before leaving.
• Maintain accurate patient records and appointment notes in the practice management software.
• Collaborate with clinical team to ensure timely turnover of operatories.

Skills

Phone etiquette

Written communication

HIPAA knowledge

Customer service

Organization

Education

High school diploma or equivalent

Tools

Open Dental

Job description

The front desk is the practice. It is the first voice a nervous patient hears, the person who finds them a same-day slot, and the last handshake before they book their next visit.

We are looking for a Front Desk Coordinator who can hold a busy schedule together — answering the phone before it goes to voicemail, confirming tomorrow's column, and greeting the person standing in front of you as though they were the only one there.

Dental experience helps, but we can teach the software and the terminology. What we cannot teach is warmth under pressure.

What you'll do

• Answer every incoming call promptly and book, confirm, reschedule, and recall appointments to keep the schedule full.
• Greet arriving patients, verify their details, and collect forms, copays, and outstanding balances.
• Verify insurance eligibility and benefits before the visit so nobody is surprised at checkout.
• Fill cancellations from the ASAP list and confirm the next day's column before you leave.
• Keep patient records, appointment notes, and contact details accurate in the practice management software.
• Work with the clinical team to keep patients moving and operatories turning over on time.

What we're looking for

• Excellent phone manner and clear written communication.
• Comfortable on a computer; experience with Open Dental or similar practice management software is a plus.
• Organized enough to hold a conversation, a ringing phone, and a full waiting room at the same time.
• Discretion with protected health information and a working understanding of HIPAA.
• Dependable attendance — the schedule depends on the desk being covered.
• High school diploma or equivalent; prior dental or medical front-office experience preferred.

What we offer

• Competitive pay, reviewed annually and benchmarked above local market rates.
• Sign-on bonus and referral bonus.
• Paid time off.
• Health insurance coverage.
• Paid gym membership for you and your family.
• Year-end bonus for performance above target.
• Paid training on our practice management software and insurance workflows.