Dental Patient Coordinator

Knobs-Family-Dental; Floyds Knobs (IN); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Paid time off

Vision insurance

Job summary

Knobs-Family-Dental in Floyds Knobs, IN is seeking a dedicated full-time front office associate to join our friendly dental team. You will manage scheduling, insurance coding, and Care Credit coordination while ensuring patient satisfaction and office profitability.

Ideal candidates will have strong communication skills, be dependable, and proficient with Eaglesoft. We value integrity, compassion, and accountability in delivering exceptional patient care.

Qualifications

• Experience managing front desk operations in a dental office.
• Knowledge of insurance claim processes and patient billing.
• Proactive, dependable, and communicative in a fast-paced environment.

Responsibilities

• Schedule appointments to maximize patient satisfaction and practice profitability.
• Assist with treatment planning and entering payments.
• Submit pre-determinations and respond to insurance inquiries.
• Support collections and AR as needed, including Care Credit handling.

Skills

Front desk coordination

Insurance coding

Claims filing

Care Credit familiarity

Eaglesoft experience

Tools

Eaglesoft

Job description

Benefits:

• 401(k) matching
• Employee discounts
• Free uniforms
• Health insurance
• Paid time off
• Vision insurance

Job description:

We are looking for an experienced full time front office associate to join our amazing dental team!

If you are a forward thinker that is self driven, adaptable and eager to learn more and grow as a professional, but can also remain humbly confident, then this opportunity is for you! If you are that true energy giver that has the ability to demonstrate initiative, dependability and promptness...we want to meet you!

Our front desk coordinator is responsible for effectively and efficiently scheduling appointments to ensure patient satisfaction and practice profitability. They will need a general understanding of current insurance codes and claim filing, collections and AR as well as submitting pre-determinations and responding to insurance requests. Other duties and shared responsibilities will include, but are not limited to, treatment planning, entering checks, denials, and use of Care Credit. Great communication skills, computer knowledge and a pleasant demeanor are of the utmost importance. Eaglesoft experience is a plus.

We're passionate about what we do, and that shines through in the quality of our work, the dedication we have to our patients, and the positive office environment we cultivate each day. We are looking for a candidate who aligns with our values and upholds integrity, compassion, honesty and accountability in all areas of our practice. Our mission is to create happy and healthy smiles for patients of all ages with a level of care that exceeds standards and expectations. If you're looking for a place where you can truly make a fulfilling difference each day and are eager to grow in your career.

Working hours are: Monday-Wednesday 7:30am-5pm, Thursday 7:30am-2pm

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Paid time off