Scheduling & Client Care Coordinator

Brightli; Springfield (MO); Presencial; USD 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off

Benefits package

Top-notch training

Career mobility

Welcoming culture

Descripción de la vacante

Brightli in Springfield, MO is seeking a Scheduling Coordinator to support multiple programs by building accurate provider schedules and coordinating client appointments. You will collaborate with Client Contact Services to optimize availability and ensure a positive client experience.

The role emphasizes attention to detail, strong communication, and adherence to HIPAA requirements while contributing to a compassionate, team-driven environment.

Formación

• High school diploma or GED required.
• Previous experience working in an office setting preferred.
• Excellent written and verbal communication skills.
• Read and interpret safety rules, operating manuals and procedure guides.
• Ability to follow instructions and solve problems with multiple variables.
• Maintain professional relationships and effective communication with clients and colleagues.
• Protect client privacy and comply with HIPAA requirements.

Responsabilidades

• Build and maintain accurate provider schedules for designated programs and service lines within the electronic health record.
• Coordinate program-specific client appointments and partner with Client Contact Services to fill available appointment times.
• Review provider schedules, identify potential errors, and collaborate with appropriate teams to resolve scheduling issues.
• Support caseload management by monitoring schedule utilization, client attendance, and discharge processes.
• Collaborate with clinical teams and other departments to improve communication, scheduling efficiency, and the client experience.
• Generate departmental reports and collect data to support appointment coordination, program evaluation, and operational decision-making.
• Maintain accurate schedule and electronic health record information while protecting client privacy and complying with HIPAA requirements.
• Participate in required meetings and complete additional responsibilities as assigned.

Conocimientos

Written communication

Verbal communication

Office experience

Educación

High school diploma

GED

Descripción del empleo

Brightli in Springfield, MO is seeking a Scheduling Coordinator to support multiple programs by building accurate provider schedules and coordinating client appointments. You will collaborate with Client Contact Services to optimize availability and ensure a positive client experience.

The role emphasizes attention to detail, strong communication, and adherence to HIPAA requirements while contributing to a compassionate, team-driven environment.