Patient Access & Scheduling Specialist

Brightli; Republic (MO); Presencial; USD 22.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off

Employee benefits package

Top-notch training

Career mobility

Welcoming, warm, supportive culture

Descripción de la vacante

Brightli is seeking a Client Access Representative in Missouri to support a clinician practice with high client contact. You will greet clients, verify information, schedule appointments, collect co-pays, and maintain up-to-date paperwork while delivering excellent service under pressure.

The role requires a high school diploma or GED, strong communication and organization skills, and the ability to multi-task in a team environment. Equal opportunity employer with focus on staff well-being.

Formación

• Excellent oral, written and interpersonal communication skills required.
• Must have strong customer service orientation skills.
• Able to multi-task while being a team player.
• Excellent organization skills.
• Excellent typing skills and ability to work with a computer.

Responsabilidades

• Greet clients and verify personal information (address, phone, etc.).
• Verify payment method and insurance; collect co-payment when applicable.
• Enter information into the computer system and provide requested information to clients.
• Schedule clinicians' appointments and verify benefits and eligibility.
• Handle no-show or cancelled appointments per policy.
• Resolve client issues that arise during visits.
• Obtain and ensure completeness of client health records; coordinate referrals.

Conocimientos

Oral communication

Written communication

Customer service

Multi-tasking

Organization

Typing

Reliable transportation

Educación

High School Diploma or GED

Descripción del empleo

Brightli is seeking a Client Access Representative in Missouri to support a clinician practice with high client contact. You will greet clients, verify information, schedule appointments, collect co-pays, and maintain up-to-date paperwork while delivering excellent service under pressure.

The role requires a high school diploma or GED, strong communication and organization skills, and the ability to multi-task in a team environment. Equal opportunity employer with focus on staff well-being.