Client Access Concierge & Scheduling Specialist

Burrell Behavioral Health; Springfield (MO); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee Assistance Program

Mileage Reimbursement

Employee Discounts

Workplace Culture

Descripción de la vacante

Burrell Behavioral Health in Springfield, Missouri, is seeking a Client Access Representative to be the welcoming first contact for clients and families. In a fast-paced setting, you will verify information, schedule appointments, collect payments, and maintain accurate records while handling sensitive interactions.

The role emphasizes customer service, teamwork, and effective use of EMR systems, with opportunities for growth within a supportive workplace culture.

Formación

• High school diploma or GED required.
• Previous customer service experience preferred.
• Ability to manage multiple priorities.

Responsabilidades

• Welcome clients to the clinician practice and verify personal and payment information.
• Schedule clinician appointments and coordinate referrals to support timely access to services.
• Confirm insurance coverage and collect applicable copayments; balance daily cash amounts.

Conocimientos

Customer service

Communication skills

Typing

Microsoft Office

Educación

High school diploma or GED

Herramientas

EMR software

Descripción del empleo

Burrell Behavioral Health in Springfield, Missouri, is seeking a Client Access Representative to be the welcoming first contact for clients and families. In a fast-paced setting, you will verify information, schedule appointments, collect payments, and maintain accurate records while handling sensitive interactions.

The role emphasizes customer service, teamwork, and effective use of EMR systems, with opportunities for growth within a supportive workplace culture.