Patient Access & Billing Coordinator

Burrell Inc; Columbia Township (MO); Hybrid; USD 25,000 - 32,000; Full time

Benefits offered by this job

Competitive hourly rate

Professional growth opportunities

Friendly and supportive work环境

Flexible scheduling

Professional development opportunities

Recognition and reward programs

Paid time off and holidays

Health, dental, and vision insurance

401(k) plan with company match

Job summary

Brightlife Behavioral Health in Columbia, MO is seeking a Client Access Representative to provide exceptional customer service, schedule appointments, and handle billing with a focus on accurate records and HIPAA compliance.

The role requires strong communication, multitasking, and computer skills, with a supportive team and opportunity for growth in a mission-driven behavioral health environment.

Qualifications

• High School Diploma or equivalent required.
• 2+ years of customer service experience, preferably in a healthcare setting.
• Proficiency in Microsoft Office Suite.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize tasks effectively.
• Strong attention to detail and organizational skills.
• Familiarity with medical terminology and billing procedures a plus.

Responsibilities

• Provide exceptional customer service to clients, staff, and leadership.
• Schedule client appointments and manage client flow.
• Collect payment and handle billing and insurance matters.
• Maintain accurate and up-to-date client records and files.
• Assist with data entry and other administrative tasks as needed.
• Communicate effectively with clients, staff, and providers.
• Provide support to other team members as needed.
• Adhere to HIPAA regulations and maintain confidentiality of client information.

Skills

Customer service

Multitasking

Microsoft Office Suite

Communication

Interpersonal skills

Organizational skills

Attention to detail

Medical terminology

Education

High School Diploma or equivalent

Associate's degree in business/administration/related field

Tools

Microsoft Office

Job description

Brightlife Behavioral Health in Columbia, MO is seeking a Client Access Representative to provide exceptional customer service, schedule appointments, and handle billing with a focus on accurate records and HIPAA compliance.

The role requires strong communication, multitasking, and computer skills, with a supportive team and opportunity for growth in a mission-driven behavioral health environment.