Scheduling Assistant — Elevate Your Scheduling Career

360-Behavioral-Health; Merced (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

7 Paid Holidays

Paid Time Off/Sick Time

401(K) retirement savings program

Mileage and phone reimbursement

Job summary

360 Behavioral Health seeks a Scheduling Assistant to advance your scheduling expertise. You’ll manage staff and client schedules, optimize service utilization, and support administrative and clinical teams in a fast-paced environment.

The ideal candidate has a high school diploma, 2+ years of administrative experience, strong organizational and communication skills, and proficiency with Microsoft Office. This full-time, on-site role offers weekday hours and a comprehensive benefits package.

Qualifications

• High school diploma or GED required.
• Minimum 2 years administrative experience.
• Strong organizational, multitasking, and communication skills.
• Customer-service oriented with excellent phone and interpersonal skills.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Ability to work in a high-paced, performance-based environment.

Responsibilities

• Maintain service utilization above 90% and track permanent schedules for assigned clients.
• Monitor client service hours, staff availability, and address cancellations promptly.
• Coordinate make-up sessions, reschedules, and additional service time as needed.
• Maintain staffing logs and support recruiting efforts, including interviews and onboarding.
• Track new hire training and coordinate Day 1 schedules.
• Triage staff and client concerns and provide timely resolution.
• Ensure compliance with policies, HIPAA, and scheduling regulations.
• Support administrative and scheduling department operations, including audits and reporting.

Skills

Organizational skills

Multitasking

Communication skills

Customer service

Education

High school diploma or GED

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

360 Behavioral Health seeks a Scheduling Assistant to advance your scheduling expertise. You’ll manage staff and client schedules, optimize service utilization, and support administrative and clinical teams in a fast-paced environment.

The ideal candidate has a high school diploma, 2+ years of administrative experience, strong organizational and communication skills, and proficiency with Microsoft Office. This full-time, on-site role offers weekday hours and a comprehensive benefits package.