Scheduler III

Paycom; Dallas (TX); On-site; USD 42,000 - 52,000; Full time

Job summary

Paycom in Dallas, TX is seeking an experienced Medical Scheduler to manage office visits and procedures, coordinate radiology and lab appointments, assist with registration and financial transactions, and maintain physician schedules in a fast-paced clinic.

The role requires five years of medical scheduling experience, excellent communication, strong customer service, attention to detail, and the ability to multi-task; bilingual is a plus, EMR proficiency preferred, and Level III leadership is

Qualifications

• Excellent written and verbal communication skills.
• Excellent customer service skills are required.
• Experience working in a medical office.
• Ability to multi-task and work in fast-paced environment.
• Detail-oriented.
• Be able to read and understand medical benefits.
• Bilingual is a plus.

Responsibilities

• Schedule office visits and procedures (via phone or in person).
• Maintain physicians' schedules.
• Take triage call messages for medical staff.
• View patient visit notes and physician orders.
• Assist in patient registration and financial transactions.
• May schedule radiology/lab and recall appointments.
• Assist with check-in and check-out of patients.
• File records in EMR and prepare patient charts.
• Scan documents into EMR and perform other duties as assigned.

Skills

Customer service

Communication skills

Multi-tasking

Detail-oriented

Education

High school diploma or equivalent

Tools

EMR system

Computer skills

Job description

Position purposeSchedule patients for office visit and procedure appointments.Responsibilities/Duties/Functions/Tasks:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Assist with high call volumeMaintain physicians schedules – scheduling office visits and procedures (may be done via phone or face-to-face)Take triage call messages for medical staffView patient visit notes, identifying problems & diagnosis listed and physician ordersAssist in patient registration and financial transactionsMay schedule radiology/labMay include recall schedulingAssist with high call volumeMaintain physicians schedules – scheduling office visits and procedures (may be done via phone or face-to-face)Take triage call messages for medical staffView patient visit notes, identifying problems & diagnosis listed and physician ordersAssist in patient registration and financial transactionsMay schedule radiology/labMay include recall schedulingAssist with check-in patients upon arrival at the office as well as check-out upon departure.Assist in collecting patient and insurance payments and reconcile charges on a daily basis.File records in appropriate sections of patient charts in EMR.Prepare patient charts in advance and scan documents into charts in EMR.Perform other duties as assignedQualificationsExcellent written and verbal communication skillsExcellent customer service skills are requiredExperience working in a medical officeAbility to multi-task and work in fast-paced environment.Detail-orientedBasic understanding of healthcare plansBe able to read and understand medical benefits.Bilingual is a plus.Education: High school diploma or equivalentExperience: Minimally 5 years of prior medical scheduling is requiredRequirements for Level III Status:Should be a leader and viewed as a leader by other staff.No performance or disciplinary actions in last year.Serves as mentor/trainer for new hires in field.Considered as subject-matter expert in areas by peers, management, and physicians.Performance Requirements:Excellent communication skills, both written and verbal.Proficient technical (computer) skills.Ability to multi-task and prioritize.Self-motivated with initiative.Strong sense of ethics.