Scheduler III (32041)

GI Alliance; Elgin (IL); On-site; USD 25,000 - 33,000; Full time

Job summary

GI Alliance is seeking an experienced Scheduling Clerk to coordinate office visits and procedures for patients in Elgin, IL. The role involves handling high call volumes, maintaining physicians’ schedules, and coordinating radiology/lab appointments.

You will register patients, process financial transactions, review visit notes and orders, and ensure accurate charting in the EMR. Some bilingual ability is a plus in this fast-paced medical office environment.

Qualifications

• Excellent written and verbal communication skills.
• Excellent customer service skills are required.
• Experience working in a medical office.
• Ability to multi-task and work in fast-paced environment.
• Detail-oriented.
• Basic understanding of healthcare plans.
• Be able to read and understand medical benefits.
• Bilingual is a plus.

Responsibilities

• Schedule patients for office visits and procedures by phone or in person.
• Assist with high call volume and maintain physicians’ schedules.
• Take triage messages for medical staff.
• View patient visit notes, diagnoses, and physician orders.
• Assist in patient registration and financial transactions.
• May schedule radiology or lab and recall appointments.
• Assist check-in and check-out of patients.
• Collect patient and insurance payments and reconcile charges daily.
• File records in EMR and prepare patient charts for scanning.
• Perform other duties as assigned.

Skills

Communication

Customer Service

Medical Scheduling

Multitasking

Detail Oriented

Healthcare Plans

Medical Benefits

Bilingual

Education

High school diploma or equivalent

Tools

EMR

Job description

Position purpose

Schedule patients for office visit and procedure appointments.

Position purpose

Schedule patients for office visit and procedure appointments.

Responsibilities/Duties/Functions/Tasks

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Assist with high call volume
• Maintain physicians schedules – scheduling office visits and procedures (may be done via phone or face-to-face)
• Take triage call messages for medical staff
• View patient visit notes, identifying problems & diagnosis listed and physician orders
• Assist in patient registration and financial transactions
• May schedule radiology/lab
• May include recall scheduling
• Assist with high call volume
• Maintain physicians schedules – scheduling office visits and procedures (may be done via phone or face-to-face)
• Take triage call messages for medical staff
• View patient visit notes, identifying problems & diagnosis listed and physician orders
• Assist in patient registration and financial transactions
• May schedule radiology/lab
• May include recall scheduling
• Assist with check-in patients upon arrival at the office as well as check-out upon departure.
• Assist in collecting patient and insurance payments and reconcile charges on a daily basis.
• File records in appropriate sections of patient charts in EMR.
• Prepare patient charts in advance and scan documents into charts in EMR.
• Perform other duties as assigned

Qualifications

Qualifications

• Excellent written and verbal communication skills
• Excellent customer service skills are required
• Experience working in a medical office
• Ability to multi-task and work in fast-paced environment.
• Detail-oriented
• Basic understanding of healthcare plans
• Be able to read and understand medical benefits.
• Bilingual is a plus.

Education: High school diploma or equivalent

Experience: Minimally 5 years of prior medical scheduling is required

Requirements For Level III Status

• Should be a leader and viewed as leader by other staff.
• No performance or disciplinary actions in last year.
• Serves as mentor/trainer for new hires in field.
• Considered as subject-matter expert in areas by peers, management, and physicians.

Performance Requirements

• Excellent communication skills, both written and verbal.
• Proficient technical (computer) skills.
• Ability to multi-task and prioritize.
• Self-motivated with initiative.

Strong sense of ethics.