Scheduler

Palms Home Care; Lakeland, Northern (FL, KY); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Vision insurance

Paid Time Off

Paid Holidays

Job summary

Palms Home Care in Lakeland, FL is seeking a detail-oriented scheduler to coordinate clinician visits and maintain patient schedules, ensuring timely home health services while upholding HIPAA and regulatory standards.

The role requires strong medical terminology knowledge, experience with EMRs such as Kinnser/Welsky, and excellence in communication and multitasking to resolve scheduling conflicts and support seamless patient care.

Qualifications

• Experience as a scheduler, preferably in a home health setting.
• Experience with EMRs such as Kinnser/Welsky.
• Strong clerical skills with attention to detail and accuracy in data entry.
• Excellent communication skills to interact with patients and healthcare professionals.

Responsibilities

• Coordinate and manage schedules for clinicians such as nurses, PTs and OTs.
• Ensure all visits are scheduled according to the physician's Plan of Care and monitor for missed or late visits.
• Perform insurance verification to ensure coverage and eligibility for services.
• Maintain accurate health information management records, ensuring compliance with regulations.
• Provide outstanding patient service by addressing inquiries and resolving scheduling conflicts promptly.
• Collaborate with healthcare providers to ensure seamless communication regarding patient needs and schedules.
• Ensure adherence to HIPAA and agency policies.

Skills

Attention to detail

Excellent communication

Multitasking

Clerical skills

HIPAA compliance

Tools

Kinnser/Welsky EMR

Job description

We are seeking a detail-oriented and organized scheduler to join our dynamic home health agency. The ideal candidate will play a crucial role in coordinating and maintaining patient schedules to ensure timely and efficient delivery of home health services. This position requires a strong understanding of medical terminology, handling schedule changes and proficiency in various scheduling systems.

Responsibilities

• Coordinate and manage schedules for clinicians such as nurses, PTs and OTs.
• Ensure all visits are scheduled according to the physician's Plan of Care and monitor for missed or late visits.
• Perform insurance verification to ensure coverage and eligibility for services.
• Maintain accurate health information management records, ensuring compliance with regulations.
• Provide outstanding patient service by addressing inquiries and resolving scheduling conflicts promptly.
• Collaborate with healthcare providers to ensure seamless communication regarding patient needs and schedules.
• Ensure adherence to HIPAA and agency policies.

Qualifications

• Previous experience as a scheduler, preferably in a home health setting.
• Experience with EMRs such as Kinnser/Welsky.
• Strong clerical skills with attention to detail and accuracy in data entry.
• Excellent communication skills to effectively interact with patients and healthcare professionals.
• Ability to multitask in a fast-paced environment while maintaining a high level of professionalism.
• Ability to handle last-minute cancellations and staffing emergencies with composure.

Benefits

• Dental insurance
• Health insurance
• Vision insurance
• Paid Time Off
• Paid Holidays

If you are passionate about healthcare coordination and possess the necessary skills, we encourage you to apply for this vital role within our organization.

This position requires a background check. All background screenings are conducted in accordance with applicable federal, state, and local laws. https://info.flclearinghouse.com/