Scheduler

Palms-Home-Care; Ocala (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Vision insurance

Paid Time Off

Paid Holidays

Job summary

Palms-Home-Care is seeking a detail-oriented scheduler in Ocala, FL to coordinate patient visit schedules for home health services. You will ensure visits follow the physician Plan of Care, verify insurance, and maintain compliant medical records while supporting patients and clinicians.

You will work with nurses, PTs and OTs, handle schedule changes, and resolve conflicts promptly. Strong HIPAA knowledge and EMR experience are essential for success.

Qualifications

• Experience scheduling healthcare visits and coordinating clinicians.
• Ability to multitask in a fast-paced environment while maintaining accuracy.
• Excellent communication with patients and healthcare professionals.
• Strong understanding of medical terminology and HIPAA requirements.

Responsibilities

• Coordinate and manage schedules for clinicians such as nurses, PTs and OTs.
• Ensure visits align with the physician's Plan of Care and monitor for missed or late visits.
• Perform insurance verification to ensure coverage and eligibility for services.
• Maintain accurate health information management records, ensuring compliance with regulations.
• Provide outstanding patient service by addressing inquiries and resolving scheduling conflicts promptly.
• Collaborate with healthcare providers to ensure seamless communication regarding patient needs and schedules.
• Ensure adherence to HIPAA and agency policies.

Skills

Scheduling

Attention to detail

Communication

Professionalism

Tools

Kinnser/Welsky

Job description

We are seeking a detail-oriented and organized scheduler to join our dynamic home health agency. The ideal candidate will play a crucial role in coordinating and maintaining patient schedules to ensure timely and efficient delivery of home health services. This position requires a strong understanding of medical terminology, handling schedule changes and proficiency in various scheduling systems.

Responsibilities

• Coordinate and manage schedules for clinicians such as nurses, PTs and OTs.
• Ensure all visits are scheduled according to the physician's Plan of Care and monitor for missed or late visits.
• Perform insurance verification to ensure coverage and eligibility for services.
• Maintain accurate health information management records, ensuring compliance with regulations.
• Provide outstanding patient service by addressing inquiries and resolving scheduling conflicts promptly.
• Collaborate with healthcare providers to ensure seamless communication regarding patient needs and schedules.
• Ensure adherence to HIPAA and agency policies.

Qualifications

• Previous experience as a scheduler, preferably in a home health setting.
• Experience with EMRs such as Kinnser/Welsky.
• Strong clerical skills with attention to detail and accuracy in data entry.
• Excellent communication skills to effectively interact with patients and healthcare professionals.
• Ability to multitask in a fast-paced environment while maintaining a high level of professionalism.
• Ability to handle last-minute cancellations and staffing emergencies with composure.

Benefits

• Dental insurance
• Health insurance
• Vision insurance
• Paid Time Off
• Paid Holidays

This position requires a background check. All background screenings are conducted in accordance with applicable federal, state, and local laws. https://info.flclearinghouse.com/