Savannah Inbound Tech Support & Customer Care - Growth

MCI Careers; Savannah (GA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Health benefits

Career growth opportunities

Paid training

Fun, engaging work environment

Job summary

MCI Careers is seeking customer service agents for their Savannah, GA location to assist with inbound customer service and support. This entry-level, on-site role offers training, opportunities for advancement, and competitive compensation. Candidates should have a high school diploma, problem-solving abilities, and strong communication skills. Join a company that values your contributions with a focus on promotion from within and comprehensive benefits.

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• Highly reliable with the ability to maintain regular attendance and punctuality.

Responsibilities

• Handle inbound and outbound contacts in a courteous, timely, and professional manner.
• Ensure first call resolution through problem solving and effective call handling.
• Accurately document and process customer claims in appropriate systems.

Skills

Customer service orientation

Problem-solving

Communication skills

Attention to detail

Ability to multi-task

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating system

Job description

MCI Careers is seeking customer service agents for their Savannah, GA location to assist with inbound customer service and support. This entry-level, on-site role offers training, opportunities for advancement, and competitive compensation. Candidates should have a high school diploma, problem-solving abilities, and strong communication skills. Join a company that values your contributions with a focus on promotion from within and comprehensive benefits.