Sarasota Call Center Sales Leader

Waste Pro, USA; Sarasota (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

Waste Pro, USA in Sarasota, Florida is hiring an Inside Sales/Call Center Manager. This role involves supervising a team of sales agents, developing training programs, and ensuring excellent customer service. The ideal candidate should possess a Bachelor's degree in marketing or business and have at least two years of managerial experience in a sales or call center environment. Proficiency with software including Salesforce is preferred. The position operates in an office setting, requiring strong leadership and communication skills.

Qualifications

• Two years of sales or call center managerial experience preferred.
• Superior written and oral communication skills required.
• Professional demeanor and adaptability required.

Responsibilities

• Hire, train, coach, and lead the Sales Team.
• Develop and implement lead generation strategies.
• Resolve escalated issues as needed.

Skills

Leadership skills

Customer relationship management

Training and mentoring

Problem-solving

Detail-oriented

Communication skills

Sales expertise

Education

Bachelor's degree in marketing, business, or related field

Tools

Salesforce

MS Outlook

MS Word

MS PowerPoint

MS Excel

Job description

Waste Pro, USA in Sarasota, Florida is hiring an Inside Sales/Call Center Manager. This role involves supervising a team of sales agents, developing training programs, and ensuring excellent customer service. The ideal candidate should possess a Bachelor's degree in marketing or business and have at least two years of managerial experience in a sales or call center environment. Proficiency with software including Salesforce is preferred. The position operates in an office setting, requiring strong leadership and communication skills.