SAP Order Entry Specialist

TEKsystems; Waunakee (WI); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Paid skills training

Cross-training opportunities

Tuition reimbursement

On-site training center

Professional certifications

Internal advancement opportunities

Travel and training opportunities

Job summary

TEKsystems in Waunakee, WI is seeking a Customer Service Representative to support customers, process orders, and learn technical products in a collaborative team.

You’ll work with customers, sales reps, engineering, and warehouse staff to answer questions, provide quotes, manage orders in SAP, and ensure accurate documentation. A 12-week training program and on-site development opportunities are offered.

Qualifications

• Minimum 1 year of customer service, order entry, or related experience.
• Strong computer skills and ability to learn new software systems.
• Excellent attention to detail and organizational skills.
• Strong written and verbal communication skills.

Responsibilities

• Process customer orders and maintain accurate order information in SAP and internal systems.
• Respond to inquiries regarding product availability, order status, pricing, lead times, and shipments.
• Provide quotes, expedite orders, process restocking, and troubleshoot customer issues.
• Collaborate with engineering, warehouse, and operations teams to resolve questions and special requests.
• Build and maintain strong relationships with customers and field sales representatives.
• Manage customer communications via phone, email, and internal systems.
• Ensure accurate order entry and documentation with attention to detail.
• Learn technical product information and apply it to inquiries and order support.

Skills

Customer service

Communication skills

Attention to detail

Learning ability

Education

High School Diploma or GED

Tools

SAP

Job description

TEKsystems in Waunakee, WI is seeking a Customer Service Representative to support customers, process orders, and learn technical products in a collaborative team.

You’ll work with customers, sales reps, engineering, and warehouse staff to answer questions, provide quotes, manage orders in SAP, and ensure accurate documentation. A 12-week training program and on-site development opportunities are offered.