SAP Logistics Operations Lead, IS&T Enterprise Systems

Apple Inc.; Sunnyvale (CA); On-site; USD 136,000 - 249,000; Full time

Job summary

A leading technology company is seeking an SAP Logistics Operations Lead to manage critical production systems and enhance logistics efficiency. The ideal candidate will have extensive experience in SAP Logistics, troubleshooting, and vendor management. This role offers competitive compensation and comprehensive benefits, including stock options and educational reimbursement.

Benefits

Medical Benefits

Dental Benefits

Retirement Plans

Educational Reimbursement

Stock Programs

Qualifications

• 8 years of hands-on experience in SAP Logistics.
• Experience in troubleshooting and implementing solutions in SAP MM/EM/EWM.

Responsibilities

• Engage in troubleshooting and resolving business issues.
• Drive system/process initiatives to improve efficiency.

Skills

Troubleshooting

Communication

Problem Solving

Tools

SAP MM

SAP EWM

S/4 HANA

Job description

Description

As SAP Logistics Operations Lead, you will need to have a strong aptitude to tackle business impacting issues in Logistics domain. You will need to have experience in troubleshooting issues, design and configuration of the SAP MM/EWM/EM. Responsibilities include:

• Engage & drive critical production system and business issues (including hands-on engagement in troubleshooting and resolving issues, clear communication during issue management, providing management updates and driving post-mortem for issues troubleshooting)
• Be the point of contact for business engagement
• Drive system / process initiatives that could improve efficiency / productivity
• Monitor and identify trends for issues and implement solutions by performing root cause analysis
• Track key metrics and ensure alignment to SLA
• Participate in various system activities like annual upgrade cut-over, disaster recovery drill etc.

Minimum Qualifications

• 8 yrs of broader hands-on work experience across various functions within SAP Logistics.
• Experience in troubleshooting/implementing solutions in SAP MM/EM/EWM
• Production support experience working in a 24 X 7 support model, handling vendor performance, delivering to SLA, reporting metrics, continuous improvement
• Experience in partnering with vendor teams both onsite and offshore
• Experience in S/4 HANA

Preferred Qualifications

• Innovative, highly motivated with the ability to learn quickly
• Experience in partnering with vendor teams both onsite and offshore
• Excellent verbal and written communication skills across all levels of the organization
• Any technical experience such as understanding ABAP / code, debugging would be a significant plus
• Experience in SAP Retail, EWM, Machine Learning, Signavio, BTP, Gen AI
• Self-motivated, detail-oriented, and sensitive to established schedules and scope

At Apple, base pay is one part of our total compensation package and is determined within a range. The base pay range for this role is between $136,300 and $248,700, depending on skills, qualifications, experience, and location.

Apple employees also have opportunities for stock programs, benefits including medical, dental, retirement, discounts, educational reimbursement, and potential bonuses or relocation benefits. Learn more about Apple Benefits.

Note: Benefits, compensation, and stock programs are subject to eligibility and other terms.

Apple is an equal opportunity employer committed to inclusion and diversity, promoting equal opportunity for all applicants regardless of legally protected characteristics.