SAP IS-U Device & Work Management Lead

EY; Tallahassee (FL); Remote; USD 150,000 - 230,000; Full time

Job summary

EY is seeking an SAP IS-U Device & Work Management Functional Manager to lead end-to-end design and delivery for utility clients. You will own the Device and Work Management workstream, align SAP IS-U processes with metering and field operations, and drive solution quality across vendor and program teams.

You'll guide requirements, fit-gap analyses, design reviews, and end-to-end testing, ensuring successful deployment, production readiness, and post-go-live stabilization in a complex utility

Qualifications

• Bachelor’s degree required.
• Typically 4–6 years of SAP IS-U or SAP Utilities experience, including hands-on Device/Work Management, meter reading, or related field processes, with 3+ years leading a functional workstream or team.
• Proven experience owning SAP IS-U Device and Work Management solution design and delivery through implementation, testing, deployment, and stabilization.
• Experience designing and delivering solutions across device lifecycle management, meter reading, service orders, field-work processes, and operational controls.
• Experience integrating SAP IS-U with related utility systems and capabilities (AMI/MDMS, EDM, GIS, inventory, SAP Plant Maintenance, mobile workforce solutions).
• Experience leading requirements gathering, fit-gap analysis, solution workshops, functional design, testing, defect resolution, cutover, and operational readiness activities.
• Experience governing cross-functional integrations, testing, cutover, and operational readiness within complex utility transformation programs.
• Experience leading cross-functional teams, managing dependencies and risks, and driving decisions with business and technology stakeholders.

Responsibilities

• Owning the SAP IS-U Device and Work Management workstream, including scope, target processes, solution decisions, delivery plans, quality, risks, and outcomes from discovery through deployment and post-go-live stabilization.
• Defining and governing the functional design for device lifecycle management, meter reading, field service, work execution, and operational controls.
• Leading requirements gathering, fit-gap assessments, solution workshops, and design reviews to translate utility metering, field operations, and business requirements into scalable SAP IS-U solutions.
• Driving end-to-end integration across SAP IS-U and related platforms (AMI, MDMS, EDM, GIS, inventory, SAP Plant Maintenance, mobile workforce solutions).
• Leading the design and delivery of device and field-work processes, including device lifecycle, meter reading, service orders, field execution, exception processing, and operational handoffs.

Skills

SAP IS-U

Device Management

Work Management

Leadership

Communication

Stakeholder management

Requirements gathering

Solution design

Cross-functional teams

Education

Bachelor's degree

Tools

AMI

MDMS

EDM

GIS

SAP Plant Maintenance

Mobile workforce

Job description

EY is seeking an SAP IS-U Device & Work Management Functional Manager to lead end-to-end design and delivery for utility clients. You will own the Device and Work Management workstream, align SAP IS-U processes with metering and field operations, and drive solution quality across vendor and program teams.

You'll guide requirements, fit-gap analyses, design reviews, and end-to-end testing, ensuring successful deployment, production readiness, and post-go-live stabilization in a complex utility