SAP IS-U Device & Work Management Lead

EY

Chattanooga (TN)

Remote

USD 143,000 - 262,000

Full time

3 days ago

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Job summary

EY is seeking an SAP IS-U Device & Work Management Functional Manager to lead end-to-end design and delivery for device and field-work processes within utilities. You will own the Device and Work Management workstream, align SAP IS-U with metering and field operations, and drive solution quality, integration, testing, deployment, and readiness.

You will lead functional teams, collaborate with business, technical, vendor, and program stakeholders to ensure successful delivery and post-go-live

Qualifications

Bachelor’s degree required.
4–6 years SAP IS-U or SAP Utilities experience, including substantial hands-on experience in Device Management, Work Management, meter reading, or related utility field processes, with 3+ years leading a functional workstream or team.
Proven experience owning SAP IS-U Device and Work Management solution design and delivery through implementation, testing, deployment, and stabilization.
Experience designing and delivering solutions across device lifecycle management, meter reading, service orders, field-work processes, and operational controls.
Experience integrating SAP IS-U with related utility systems and capabilities, such as AMI/MDMS, EDM, GIS, inventory, SAP Plant Maintenance, and mobile workforce solutions.
Experience leading requirements gathering, fit-gap analysis, solution workshops, functional design, testing, defect resolution, cutover, and operational readiness activities.
Experience governing cross-functional integrations, testing, cutover, and operational readiness within complex utility transformation programs.

Responsibilities

Own the SAP IS-U Device and Work Management workstream from discovery through deployment and post-go-live stabilization.
Define and govern the functional design for device lifecycle management, meter reading, field service, work execution, and operational controls.
Lead requirements gathering, fit-gap assessments, solution workshops, and design reviews to translate utility metering, field operations, and business requirements into scalable SAP IS-U solutions.
Drive end-to-end integration across SAP IS-U and related platforms, including AMI, MDMS, EDM, GIS, inventory, SAP Plant Maintenance, and mobile workforce solutions.
Lead the design and delivery of device and field-work processes, including device lifecycle, meter reading, service orders, field execution, exception processing, and operational handoffs.
Manage cross-workstream dependencies with Billing, Customer Service, Data Conversion, and other workstreams to ensure alignment.
Develop and oversee functional specifications, solution documentation, configuration standards, and design decisions across the workstream.
Lead and coach functional consultants, coordinate vendor teams, and drive timely resolution of issues.
Oversee end-to-end testing and defect resolution for meter-to-cash processes, field completion, device readings, integrations, and handoffs.
Manage scope, estimates, dependencies, risks, stakeholder decisions, and escalations with clear options for leadership.
Lead cutover, reconciliation, training, production readiness, and post-go-live stabilization.
Build trusted client relationships and provide functional guidance on SAP IS-U capabilities and transformation priorities.