SAP IS-U Device & Work Management Lead

EY; Charlotte (NC); Remote; USD 143,000 - 262,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Flexible vacation policy

Job summary

EY seeks an SAP IS-U Device & Work Management Functional Manager to lead end-to-end design and delivery of SAP IS-U Device and Work Management solutions for utilities clients. You will own the Device and Work Management workstream, define the functional approach, and align SAP IS-U processes with metering and field operations to ensure reliable utility operations.

You will lead functional teams, collaborate with business, technical, vendor, and program stakeholders to drive solution quality,

Qualifications

• Deep functional knowledge of SAP IS-U Device and Work Management and related utility metering and field-service processes.
• Strong understanding of device lifecycle management, meter reading, service orders, field-work execution, exception processing, and operational controls.
• Ability to translate complex utility business and operational requirements into scalable SAP IS-U functional designs.
• Proven experience owning SAP IS-U Device and Work Management solution design and delivery through implementation, testing, deployment, and stabilization.
• Experience integrating SAP IS-U with related utility systems such as AMI/MDMS, EDM, GIS, inventory, SAP Plant Maintenance, and mobile workforce solutions.
• Experience leading requirements gathering, fit-gap analysis, solution workshops, functional design, testing, defect resolution, cutover, and operational readiness activities.
• Experience governing cross-functional integrations, testing, cutover, and operational readiness within complex utility transformation programs.
• Experience leading cross-functional teams, managing dependencies and risks, and driving decisions with business and technology stakeholders.

Responsibilities

• Own the SAP IS-U Device and Work Management workstream: scope, design decisions, delivery plans, quality, risks, and outcomes from discovery through deployment.
• Define and govern functional design for device lifecycle management, meter reading, field service, work execution, and operational controls.
• Lead requirements gathering, fit-gap analyses, solution workshops, and design reviews translating utility requirements into SAP IS-U solutions.
• Drive end-to-end integration across SAP IS-U with AMI, MDMS, EDM, GIS, inventory, SAP Plant Maintenance, and mobile workforce solutions.
• Lead design and delivery of device and field-work processes including device lifecycle, meter reading, service orders, and handoffs.
• Manage cross-workstream dependencies with Billing, Customer Service, Data Conversion, and other streams to ensure end-to-end alignment.
• Oversee functional specifications, documentation, configuration standards, and design decisions for consistency and quality.
• Lead functional consultants, coordinate vendor teams, establish ownership, and drive issue resolution across streams.
• Oversee end-to-end testing and defect resolution for meter-to-cash, field completion, and operational handoffs.

Skills

SAP IS-U Device & Work Management

Device lifecycle management

Meter reading

Field service operations

Cross-functional leadership

Stakeholder management

Education

Bachelore2s degree

Tools

AMI/MDMS integration

GIS systems

Job description

EY seeks an SAP IS-U Device & Work Management Functional Manager to lead end-to-end design and delivery of SAP IS-U Device and Work Management solutions for utilities clients. You will own the Device and Work Management workstream, define the functional approach, and align SAP IS-U processes with metering and field operations to ensure reliable utility operations.

You will lead functional teams, collaborate with business, technical, vendor, and program stakeholders to drive solution quality,