Santa Monica On-site Retail Brand Experience Associate

Avocado Green Brands; Santa Monica (CA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

401(k) with employer match

PTO

Volunteer days

Employee product discount

Annual Bonus Plan

Training and Tools to be successful

Wellness apps

Referral Bonus

Growth opportunities

Job summary

Avocado Green Brands in Santa Monica, CA is seeking a FULL-TIME Retail Brand Experience Associate to join on-site. You will drive sales, stay current on products, and deliver a customer-first experience while using CRM tools to engage guests.

The role is hourly, non-exempt, with potential monthly bonuses and opportunities to grow within a growing brand that values sustainability and community. Ability to work weekends is required.

Qualifications

• Retail or customer service experience preferred.
• Excellent verbal and written communication.
• Ability to stand for long periods and assist customers.

Responsibilities

• Meet and exceed sales targets and KPIs.
• Maintain product knowledge and keep displays appealing.
• Provide exceptional customer experience and resolve issues.
• Relay customer feedback to internal teams to improve experiences.
• Collaborate with CX, production, and logistics to minimize returns.

Skills

Retail sales

Customer service

Communication

Fast learner

Tools

TalkDesk

Intercom

Kustomer

Job description

Avocado Green Brands in Santa Monica, CA is seeking a FULL-TIME Retail Brand Experience Associate to join on-site. You will drive sales, stay current on products, and deliver a customer-first experience while using CRM tools to engage guests.

The role is hourly, non-exempt, with potential monthly bonuses and opportunities to grow within a growing brand that values sustainability and community. Ability to work weekends is required.