Retail Brand Experience Associate — On‑Site, KPI‑Driven, Monthly Bonus

Avocado Green Mattress; Madera (CA); Hybrid; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with employer match

Paid time off

Employee product discount

Annual Bonus Plan

Training and tools

Job summary

Avocado Green Brands in Corte Madera, CA is seeking a full-time Retail Brand Experience Associate to join our on-site team. You will drive sales through in-person and digital channels, maintain engaging displays, and support community events while upholding brand values. A fast-paced environment awaits with coaching and KPIs to hit.

You will collaborate with cross-functional teams, respond to customer inquiries, and ensure a seamless, educational shopping experience for every guest.

Qualifications

• Customer service or retail experience is a plus.
• Experience responding to live chats and using a CRM is a plus.
• Comfortable with a fast-paced brand environment and high energy.

Responsibilities

• Engage in daily in-person sales activities and virtual appointments.
• Maintain a clean, organized, and visually appealing sales floor and displays.
• Assist with planning events and community programs.
• Follow up with customers via CRM and ensure a positive experience.
• Collaborate with teams to optimize area operations and service.

Skills

Customer service

Sales goals

CRM familiarity

Excellent communicator

Self-starter

Tools

TalkDesk

Intercom

Kustomer

Mac OS

Google Suite

Job description

Avocado Green Brands in Corte Madera, CA is seeking a full-time Retail Brand Experience Associate to join our on-site team. You will drive sales through in-person and digital channels, maintain engaging displays, and support community events while upholding brand values. A fast-paced environment awaits with coaching and KPIs to hit.

You will collaborate with cross-functional teams, respond to customer inquiries, and ensure a seamless, educational shopping experience for every guest.