Brand Experience Retail Associate — In-Store + Bonus Eligible

Avocado Green Brands; Corte Madera (CA); In loco; USD 29.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical (HMO, PPO, HSA)

Dental

Vision

100% Employer Paid Life Insurance

401(k) with employer match

PTO

Volunteer days

Employee product discount

Annual Bonus Plan

Training and Tools to be successful

Access to wellness apps

Referral Bonus

Opportunity to grow

Descrizione del lavoro

Avocado Green Brands in Corte Madera, CA is seeking a full-time Retail Brand Experience Associate to join our on-site team. The position is non-exempt, hourly, with eligibility for overtime pay and a monthly bonus opportunity.

You will engage customers in-store and digitally, maintain product knowledge, hit sales KPIs, and deliver an exceptional experience. Candidates should be comfortable lifting up to 50 pounds and working flexible weekends.

Competenze

• Experience in retail or customer service, with a proven focus on customer satisfaction.
• Experience using CRM platforms to manage live chats and customer inquiries.
• Ability to meet sales KPIs and adapt to a fast-paced, growing brand.

Mansioni

• Drive daily in-store and online sales activity to meet targets and KPIs.
• Maintain expert product knowledge and deliver exceptional customer experiences.
• Engage customers via chats, phones, and virtual appointments; follow up in CRM.
• Record customer feedback and relay insights to internal teams.

Conoscenze

Retail Sales

Customer Service

CRM Experience

Team Collaboration

Strumenti

TalkDesk

Intercom

Kustomer

Descrizione del lavoro

Avocado Green Brands in Corte Madera, CA is seeking a full-time Retail Brand Experience Associate to join our on-site team. The position is non-exempt, hourly, with eligibility for overtime pay and a monthly bonus opportunity.

You will engage customers in-store and digitally, maintain product knowledge, hit sales KPIs, and deliver an exceptional experience. Candidates should be comfortable lifting up to 50 pounds and working flexible weekends.