Full-Time Retail Brand Experience Associate — Monthly Bonus

Avocado Green Mattress; Fullerton (CA); Hybrid; USD 29,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

401(k) with employer match

Employee product discount

Annual Bonus Plan

Paid Time Off

Job summary

Avocado Green Brands in Fullerton, CA is hiring a Full-Time Retail Brand Experience Associate to join our team on-site. You will work with customers to meet sales targets, develop product knowledge, and deliver an exceptional in-store experience.

The role includes handling chats and virtual appointments, supporting events, and collaborating across teams to improve operations. A positive attitude, strong communication, and flexibility for weekends are required.

Qualifications

• Customer service or retail experience is a plus.
• Excellent verbal and written communicator.
• Flexible schedule including weekends and holidays.

Responsibilities

• Engage in daily in-person and digital sales activities.
• Assist guests with sales through chats, phones, and virtual appointments.
• Keep the sales floor, windows, displays, and back stock areas clean and inviting.
• Assist with planning and executing events & community programs.
• Collaborate with teams to maintain a low return rate.
• Record and relay customer feedback to internal teams.

Skills

Customer service

Retail experience

Communication skills

CRM platforms

Mac/Google Suite

Phone/video appointments

Tools

TalkDesk

Intercom

Kustomer

Job description

Avocado Green Brands in Fullerton, CA is hiring a Full-Time Retail Brand Experience Associate to join our team on-site. You will work with customers to meet sales targets, develop product knowledge, and deliver an exceptional in-store experience.

The role includes handling chats and virtual appointments, supporting events, and collaborating across teams to improve operations. A positive attitude, strong communication, and flexibility for weekends are required.