Salon Retail & Guest Experience Coordinator

Belk; Town of Texas (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Belk is seeking a Salon Retail Coordinator to manage front desk operations and support the Salon Manager. This nonexempt role emphasizes delivering outstanding guest service, smooth scheduling, and accurate cash handling in a bustling salon environment.

Responsibilities include promoting retail products, cross-selling services, resolving client issues, and maintaining a professional appearance and reception area. GED or HS diploma and basic computer/ POS skills are required.

Qualifications

• GED or High School diploma is required.
• Proficient in computer based business-related software.

Responsibilities

• Suggest retail products to clients and upsell promotions.
• Cross-sell services to other salon areas.
• Respond professionally to customer service issues and address complaints.
• Maintain scheduling, canceling, and re-scheduling of client appointments.
• Handle POS transactions promptly and accurately.
• Promote business outside of the salon.
• Maintain a clean and organized reception area and follow dress code.

Skills

Customer service

Multitasking

Communication skills

Education

GED or High School diploma

Tools

POS systems

Computer software

Job description

Belk is seeking a Salon Retail Coordinator to manage front desk operations and support the Salon Manager. This nonexempt role emphasizes delivering outstanding guest service, smooth scheduling, and accurate cash handling in a bustling salon environment.

Responsibilities include promoting retail products, cross-selling services, resolving client issues, and maintaining a professional appearance and reception area. GED or HS diploma and basic computer/ POS skills are required.