Salon Front Desk & Retail Coordinator

Belk; Birmingham (AL); On-site; USD 17,000 - 25,000; Full time

Job summary

Belk Salon is seeking a Salon Retail Coordinator to manage front desk operations and support the Salon Manager. This nonexempt role emphasizes outstanding guest service, multi-tasking, and professional interaction with clients.

Responsibilities include retail product suggestions, scheduling coordination, and ensuring appointments run smoothly. Experience in customer service or cosmetics is preferred; strong communication is essential.

Qualifications

• GED or High School diploma.
• Proficient in computer based business-related software.
• Ability to handle money, count and make change.
• Customer Service or Cosmetic industry preferred.

Responsibilities

• Suggesting retail products to clients, upselling and promoting services.
• Cross-sell services to other salon areas.
• Address customer service issues professionally and promptly.
• Maintain professional communication with clients, even in corrective situations.

Skills

Customer service

Communication

Multi-tasking

Upselling

Cash handling

Scheduling

Education

GED or High School diploma

Tools

POS software

Job description

Belk Salon is seeking a Salon Retail Coordinator to manage front desk operations and support the Salon Manager. This nonexempt role emphasizes outstanding guest service, multi-tasking, and professional interaction with clients.

Responsibilities include retail product suggestions, scheduling coordination, and ensuring appointments run smoothly. Experience in customer service or cosmetics is preferred; strong communication is essential.