Salon Front Desk & Retail Specialist

Belk; Charlotte (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Belk in Charlotte, NC is seeking a Salon Retail Coordinator to manage front desk operations and support the Salon Manager. The role is nonexempt and focuses on delivering prompt client service, processing transactions, and promoting retail products.

Candidates should have a high school diploma or GED, basic computer skills, and customer service experience. The position emphasizes upholding state regulations, maintaining a welcoming reception area, and meeting sales goals.

Qualifications

• GED or High School diploma required.
• Proficient in computer-based business software.
• Experience in customer service or cosmetics preferred.

Responsibilities

• Promote and upsell retail products to clients and manage front desk transactions.
• Answer phones promptly, greet clients, and schedule appointments with a friendly, professional demeanor.
• Maintain a clean, organized reception area and ensure adherence to salon guidelines and safety standards.

Skills

Customer service

Cash handling

Communication skills

Education

GED or High School diploma

Tools

Computer software

Job description

Belk in Charlotte, NC is seeking a Salon Retail Coordinator to manage front desk operations and support the Salon Manager. The role is nonexempt and focuses on delivering prompt client service, processing transactions, and promoting retail products.

Candidates should have a high school diploma or GED, basic computer skills, and customer service experience. The position emphasizes upholding state regulations, maintaining a welcoming reception area, and meeting sales goals.