Salon Guest Experience & Retail Specialist

JCPenney; Wichita (KS); Vor Ort; USD 17.000 - 21.000; Vollzeit

Benefits dieser Stelle

Medical/dental/vision

Paid vacation/holidays

401(k) with Company match

Associate discount

Zusammenfassung

JCPenney Salon is seeking a Salon Customer Experience Specialist to greet guests, manage appointments, and drive retail sales while delivering an elevated customer experience. You will partner with stylists to tailor recommendations, support promotions, and maintain a welcoming salon environment throughout each guest’s visit.

This role emphasizes hospitality, product knowledge, and a proactive sales mindset to boost revenue and guest loyalty in a fast-paced salon setting.

Qualifikationen

• Love for salon products and services.
• Proven ability to drive sales and customer satisfaction.
• Strong communication and problem-solving skills.
• Ability to collaborate with stylists and management.

Aufgaben

• Greet guests warmly and provide a memorable first impression.
• Proactively recommend and upsell retail products.
• Ensure accurate appointment scheduling and smooth front desk operations.
• Process payments and maintain front desk and retail area order.
• Support events, promotions, and product launches to drive traffic.
• Help guests rebook and promote JCPenney Rewards and credit options.

Kenntnisse

Passion for salon

Sales driven

Customer service

Team collaboration

Jobbeschreibung

JCPenney Salon is seeking a Salon Customer Experience Specialist to greet guests, manage appointments, and drive retail sales while delivering an elevated customer experience. You will partner with stylists to tailor recommendations, support promotions, and maintain a welcoming salon environment throughout each guest’s visit.

This role emphasizes hospitality, product knowledge, and a proactive sales mindset to boost revenue and guest loyalty in a fast-paced salon setting.