Salon Guest Experience & Retail Advisor

JCPenney; Colonial Heights (VA); Vor Ort; USD 18.000 - 22.000; Vollzeit

Benefits dieser Stelle

Medical/dental/vision

401(k) with Company match

Associate discount

Paid holidays

Zusammenfassung

JCPenney is seeking a Salon Customer Experience Specialist to welcome guests, manage appointments, and support frontline operations. You will upsell retail products based on stylist recommendations and guest needs to enhance each visit.

In this role, you’ll partner with stylists, uphold service standards, and contribute to salon revenue while ensuring a high-quality customer experience at every touchpoint.

Qualifikationen

• Passion for salon products and services.
• Ability to drive sales while delivering excellent customer service.
• Proactive in improving the customer experience.

Aufgaben

• Proactively recommend and sell retail products based on guest needs.
• Meet or exceed individual and salon sales targets.
• Greets guests warmly and ensures a seamless visit from check-in to checkout.
• Maintain front desk operations, scheduling, and payment processing.
• Promote events, promotions, and salon programs to drive traffic.

Kenntnisse

Passion for Salon

Results

Ownership

Intensity

Jobbeschreibung

JCPenney is seeking a Salon Customer Experience Specialist to welcome guests, manage appointments, and support frontline operations. You will upsell retail products based on stylist recommendations and guest needs to enhance each visit.

In this role, you’ll partner with stylists, uphold service standards, and contribute to salon revenue while ensuring a high-quality customer experience at every touchpoint.