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JCPenney's Salon team is seeking a Customer Experience Specialist who greets guests warmly, ensures smooth front desk operations, and schedules appointments with accuracy. This role blends friendly service with product knowledge to support guests' hair routines and drive retail sales.
You will collaborate with stylists, handle check-in/out, manage inquiries, and help promote salon events. The position offers a fast-paced environment with opportunities to develop hospitality skills and contribute
JCPenney's Salon team is seeking a Customer Experience Specialist who greets guests warmly, ensures smooth front desk operations, and schedules appointments with accuracy. This role blends friendly service with product knowledge to support guests' hair routines and drive retail sales.
You will collaborate with stylists, handle check-in/out, manage inquiries, and help promote salon events. The position offers a fast-paced environment with opportunities to develop hospitality skills and contribute