Salon Experience & Retail Sales Specialist

JCPenney; Daytona Beach (FL); On-site; USD 19,286 - 23,419; Part time

Benefits offered by this job

Medical, Dental, Vision

Term life insurance

Paid vacation/holidays

401(k) with employer match

Employee discount

Job summary

JCPenney Salon is seeking a Salon Customer Experience Specialist to greet guests, coordinate appointments, and deliver an elevated front-desk experience. You will blend friendly service with product knowledge to support guests' hair routines and drive salon sales.

You will partner with stylists, promote JCPenney Rewards, and help keep the salon organized, clean, and compliant while ensuring accurate payments and smooth operations. You will contribute to a welcoming experience for every guest.

Qualifications

• Passion for salon services and product knowledge.
• Driven to improve sales, customer service, and profit.
• Ownership mindset with accountability.
• Energetic, proactive approach to improving customer experience.

Responsibilities

• Recommend and educate guests on retail products based on needs.
• Meet or exceed individual retail sales goals.
• Greet guests warmly and manage check-in/out.
• Maintain front desk operations and accurate scheduling.
• Support events, promotions, and inventory replenishment.
• Collaborate with stylists and managers to deliver exceptional service.

Skills

Passion for salon

Results

Ownership

Intensity

Job description

JCPenney Salon is seeking a Salon Customer Experience Specialist to greet guests, coordinate appointments, and deliver an elevated front-desk experience. You will blend friendly service with product knowledge to support guests' hair routines and drive salon sales.

You will partner with stylists, promote JCPenney Rewards, and help keep the salon organized, clean, and compliant while ensuring accurate payments and smooth operations. You will contribute to a welcoming experience for every guest.