Salon Experience & Retail Sales Pro

Socket.dev; Vancouver (WA); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) with Company match

Employee discount

Paid holidays

Job summary

JCPenney Salon is seeking a motivated Salon Customer Experience Specialist to deliver warm, personalized service from check-in to checkout. You will actively recommend products, educate guests on benefits, and partner with stylists to reinforce recommendations during checkout.

You will support promotions and ensure flawless front desk operations, including scheduling, payments, and cleanliness. The role emphasizes hospitality, guest engagement, and achieving retail and service targets while

Qualifications

• Passion for salon products and services.
• Ability to solve problems and drive sales while delivering high customer service.
• Take ownership for actions and outcomes in a fast-paced environment.

Responsibilities

• Greet guests warmly and provide a memorable first impression.
• Educate guests on product benefits and usage to support at-home care.
• Partner with stylists to reinforce product recommendations at checkout.
• Support in-salon promotions, launches, and limited-time offers.
• Ensure front desk operations run smoothly, including scheduling and payments.
• Promote guest rebooking and encourage JCPenney Rewards and Card usage.

Skills

Passion for Salon

Results

Ownership

Intensity

Job description

JCPenney Salon is seeking a motivated Salon Customer Experience Specialist to deliver warm, personalized service from check-in to checkout. You will actively recommend products, educate guests on benefits, and partner with stylists to reinforce recommendations during checkout.

You will support promotions and ensure flawless front desk operations, including scheduling, payments, and cleanliness. The role emphasizes hospitality, guest engagement, and achieving retail and service targets while