Salon Experience & Retail Sales Concierge

JCPenney; Palm Desert (CA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical/dental/vision

Paid vacation/holidays

401(k) with Company match

Employee discount

Job summary

JCPenney seeks a Salon Customer Experience Specialist to greet guests, manage front desk operations, and ensure a welcoming, professional salon experience. You will promote and sell retail products, support appointments, and collaborate with stylists to achieve salon goals.

The role emphasizes excellent customer service, product knowledge, and contributing to a positive team environment while driving sales and guest satisfaction.

Qualifications

• Customer-focused front desk experience preferred.
• Ability to drive retail sales through product knowledge.

Responsibilities

• Greet guests warmly and manage front desk operations.
• Proactively recommend and sell retail products based on guest needs.
• Schedule appointments accurately and handle check-in/check-out.
• Collaborate with stylists and managers to meet sales targets and promotions.
• Support events, product launches, and promotions to drive traffic and bookings.

Skills

Customer service

Retail sales

Communication

Team collaboration

Job description

JCPenney seeks a Salon Customer Experience Specialist to greet guests, manage front desk operations, and ensure a welcoming, professional salon experience. You will promote and sell retail products, support appointments, and collaborate with stylists to achieve salon goals.

The role emphasizes excellent customer service, product knowledge, and contributing to a positive team environment while driving sales and guest satisfaction.