Client Experience & Scheduling Specialist

HairClub; The Woodlands (TX); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Paid vacation days

Paid holidays

Personal days

Comprehensive health benefits

401(k) with company match

Tuition reimbursement

Company-paid training

Job summary

HairClub is seeking a friendly front desk associate in The Woodlands, TX to greet clients, manage appointments, and support the styling team. You will handle calls, enter transactions accurately, and help keep the schedule smooth and welcoming for every visitor.

Attention to detail, strong communication skills, and a professional appearance are essential. Join HairClub to contribute to a positive client experience and a supportive team environment.

Qualifications

• Experience in fast-paced guest service environments.
• Proficiency with POS systems or other business software.
• Ability to communicate professionally and timely with clients and staff.
• Strong organizational and time-management skills.
• Maintains a professional image at all times.

Responsibilities

• Greet clients and visitors promptly with a friendly attitude and assist with requests.
• Answer calls professionally, provide information, and direct to appropriate staff.
• Enter client transactions accurately using service/product codes and tenders.
• Manage scheduling activities including bookings, wait times, and confirmations.
• Assist styling team with scheduling, documentation, and sales tasks.

Skills

Guest service

POS & software

Communication

Time management

Professional image

Tools

POS system

Scheduling software

Job description

HairClub is seeking a friendly front desk associate in The Woodlands, TX to greet clients, manage appointments, and support the styling team. You will handle calls, enter transactions accurately, and help keep the schedule smooth and welcoming for every visitor.

Attention to detail, strong communication skills, and a professional appearance are essential. Join HairClub to contribute to a positive client experience and a supportive team environment.