Salesforce Product Owner & Process Optimizer

Arrow Electronics

Pennsylvania

Remote

USD 88,000 - 120,000

Full time

10 days ago

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Benefits offered by this job

Medical, Dental, Vision Insurance
401k with matching
Short-Term/Long-Term Disability
HSA/HRA Options
Paid Time Off

Job summary

Arrow Electronics is seeking a Business Process Manager to drive Salesforce-based process improvements and platform optimizations. You will own the Salesforce product backlog, translate business needs into epics and user stories, and collaborate with IT, developers, and leadership to deliver scalable solutions.

The role combines Product Ownership, Business Process Management, and Salesforce Administration to ensure objectives align with enterprise goals.

Qualifications

  • Requires Product Ownership and Agile experience across enterprise platforms.
  • Seniority includes Salesforce administration and platform governance.
  • Proven ability to gather requirements, define epics, features, and acceptance criteria.
  • Experience with UAT, release validation, and post-deployment support.

Responsibilities

  • Own and prioritize Salesforce product backlogs and define roadmap.
  • Gather business requirements and translate into epics and user stories.
  • Facilitate sprint planning, demos, and stakeholder reviews.
  • Support integrations with ArrowSphere, Power BI, and ERP systems.
  • Lead UAT, release validations, and post-deployment support for medium to large initiatives.
  • Influence prioritization and manage dependencies across teams.

Skills

Product Ownership
Agile/Scrum
Stakeholder management
Requirements gathering
User stories & acceptance criteria
Salesforce administration
Salesforce experience
UAT testing

Education

4-year degree

Tools

Salesforce
Power BI
JIRA
Outlook Add-ins
SalesLoft

Job description

Arrow Electronics is seeking a Business Process Manager to drive Salesforce-based process improvements and platform optimizations. You will own the Salesforce product backlog, translate business needs into epics and user stories, and collaborate with IT, developers, and leadership to deliver scalable solutions.

The role combines Product Ownership, Business Process Management, and Salesforce Administration to ensure objectives align with enterprise goals.

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