Salesforce Operations Specialist — Biotech Growth Engine

Integral Molecular; Philadelphia (Philadelphia County); Vor Ort; USD 90.000 - 120.000; Vollzeit

Zusammenfassung

Integral Molecular is seeking a Commercial Operations Specialist to own Salesforce end to end across four product lines. You will define how we sell, build the org architecture, and ensure field activity is captured in CRM.

You will lead CRM data governance, automate processes, create dashboards for pipeline and forecast, and connect marketing automation to Salesforce. Strong analytical skills and cross-functional collaboration are essential for success.

Qualifikationen

• 3–5 years in sales, revenue or commercial operations with hands-on Salesforce administration.
• Solid Salesforce configuration skills: Flows, record types, validation rules, permissions, reports and dashboards.
• Experience with a marketing automation platform connected to Salesforce.
• Strong analytical skills and ability to turn data into clear takeaways for leaders.
• Organized, detail-oriented and able to work across sales, marketing and finance.

Aufgaben

• Build and administer Salesforce for each product line, from lead to closed-won, with agreed stages and exit criteria.
• Define and own the org's architecture: objects, fields, record types, page layouts, validation rules, permissions and data governance.
• Lead the Salesforce build with external consultants; gather requirements, review designs, test builds, sign-offs, and track scope and timelines.
• Manage CRM data post-build: configuration, automation (Flows, approvals, assignment rules), support users, and manage the enhancement queue.
• Maintain data quality through deduplication and hygiene audits; plan rollout of additional capabilities like incentive reporting and deal desk.
• Train new hires and existing reps on Salesforce and the sales process; monitor adoption.
• Develop dashboards for pipeline, forecast, bookings, conversion and rep performance; prepare analysis for forecast calls and leadership reviews.
• Maintain integration between Salesforce and marketing automation platforms; report on marketing's contribution to pipeline and revenue.

Kenntnisse

Salesforce administration

Salesforce configuration

Marketing automation integration

Data analysis

Cross-functional collaboration

Tools

Salesforce Flows

CRM dashboards

Jobbeschreibung

Integral Molecular is seeking a Commercial Operations Specialist to own Salesforce end to end across four product lines. You will define how we sell, build the org architecture, and ensure field activity is captured in CRM.

You will lead CRM data governance, automate processes, create dashboards for pipeline and forecast, and connect marketing automation to Salesforce. Strong analytical skills and cross-functional collaboration are essential for success.