Sales Operations Analyst: Salesforce & BI Expert

Contrôle-air Compresseur inc.; Charlotte (NC); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

401(k) matching

Paid time off

Job summary

Flow Control Group is seeking a detail-oriented Sales Operations Specialist to support our sales organization through Salesforce CRM administration, reporting, and data analysis. You will partner with sales leadership across divisions to provide accurate insights and drive performance using Power BI, SQL, Tableau, and Excel.

The role requires hands-on experience building Salesforce reports and dashboards, strong analytical skills, and the ability to translate business needs into practical

Qualifications

• 3+ years of experience in Sales Operations, Sales Support, Business Operations, or related field.
• Extensive experience creating Salesforce.com reports and dashboards.
• Experience with Salesforce CRM, preferably Service Cloud.
• Experience supporting sales organizations across multiple divisions or companies.
• Strong analytical and problem-solving skills with large data sets.
• Proficiency with Power BI, Microsoft Access, Microsoft SQL, Tableau, Excel, or similar BI tools.

Responsibilities

• Develop, maintain, and optimize Salesforce reports and dashboards for sales leadership and field teams.
• Analyze sales, pipeline, activity and customer data to identify trends and opportunities.
• Support cross-divisional sales operations with consistent processes and data management.
• Collaborate with sales leaders, reps, and other stakeholders to gather requirements and deliver solutions.
• Create reporting and analytics using BI tools (Power BI, Tableau, SQL, Excel).
• Assist with data validation, cleansing, and reconciliation to ensure data integrity.

Skills

Salesforce reports

Dashboards

Data analysis

Communication

Attention to detail

Collaboration

BI tools

Excel

SQL

Tools

Power BI

Microsoft Access

Microsoft SQL

Tableau

Excel

HubSpot

Job description

Flow Control Group is seeking a detail-oriented Sales Operations Specialist to support our sales organization through Salesforce CRM administration, reporting, and data analysis. You will partner with sales leadership across divisions to provide accurate insights and drive performance using Power BI, SQL, Tableau, and Excel.

The role requires hands-on experience building Salesforce reports and dashboards, strong analytical skills, and the ability to translate business needs into practical