Salesforce & Data Analyst - Hybrid/Remote

S R International Inc; Phoenix (AZ); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

The State of Arizona's Child Support Services seeks an IT & Data Business Analyst to support technology and data initiatives. The ideal candidate will combine strong business analysis, SQL/data analysis, and Salesforce experience with an understanding of Child Support Services operations.

The candidate will work closely with business stakeholders, developers, IT teams, and data teams to translate program requirements into functional and technical solutions.

Qualifications

• Hands-on SQL experience for data querying, analysis, reconciliation, and validation.
• Salesforce experience supporting implementations, enhancements, workflows, or business analysis.
• Business analysis and data analysis experience.
• Strong requirements gathering, process analysis, documentation, and stakeholder management skills.

Responsibilities

• Gather, document, and validate business and technical requirements with program stakeholders and IT teams.
• Analyze business processes, system workflows, and data to identify gaps and improvement opportunities.
• Develop functional requirements, user stories, process flows, acceptance criteria, and technical documentation.
• Use SQL to query, analyze, reconcile, and validate data across systems and databases.
• Support data mapping, data quality analysis, reporting, system integration, and migration activities.
• Serve as a liaison between business stakeholders and technical teams throughout the SDLC.
• Support Salesforce initiatives through requirements gathering, workflow analysis, configuration validation, testing, and implementation.
• Participate in system testing, UAT, defect tracking, and production validation.
• Analyze Child Support Services workflows to ensure technology solutions meet program and operational needs.
• Assist with reporting, documentation, stakeholder communication, and ongoing system enhancements.

Skills

SQL

Business analysis

Salesforce

User stories

Data analysis

Workflows

Documentation

Data mapping

Data migration

Systems integration

Acceptance criteria

SDLC liaison

UAT

Child Support

Agile/Scrum

Tools

Salesforce

Job description

The State of Arizona's Child Support Services seeks an IT & Data Business Analyst to support technology and data initiatives. The ideal candidate will combine strong business analysis, SQL/data analysis, and Salesforce experience with an understanding of Child Support Services operations.

The candidate will work closely with business stakeholders, developers, IT teams, and data teams to translate program requirements into functional and technical solutions.