Salesforce Business Analyst - Hybrid Phoenix, 6-Month

Focused HR Solutions; Phoenix (AZ); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Focused HR Solutions in Phoenix, AZ, is seeking a Salesforce Business Analyst for a 6-month contract with the possibility of extension. Hybrid work arrangement is available, and travel considerations may apply.

The ideal candidate will collaborate with business units to capture Salesforce requirements, translate them into functional specs, and coordinate with IT and development teams. The role requires 5+ years of BA/IT analysis experience with Salesforce, strong communication skills, and

Qualifications

• 5+ years as a BA, systems/IT analyst with Salesforce experience.
• Experience gathering and documenting business and technical requirements.
• Strong Salesforce Sales/Service Cloud knowledge.
• Experience with Agile (SCRUM/SAFe) and tools like Jira/Azure DevOps.
• Excellent communication and analytical skills.

Responsibilities

• Collaborate with business units to gather, analyze, and document business requirements related to Salesforce.
• Translate business needs into functional specifications and work with developers to implement scalable solutions.
• Serve as a liaison between IT and business stakeholders, ensuring clear communication and alignment on project goals and deliverables.
• Perform gap analysis and identify areas for process improvement using Salesforce tools and capabilities.
• Support configuration and testing of Salesforce features such as objects, workflows, validation rules, and reports.
• Assist in managing Salesforce projects and enhancements, ensuring timely delivery and compliance with business needs.
• Develop and maintain detailed process flows, data maps, and documentation.
• Conduct user training sessions and support change management efforts.
• Maintain up--to-date knowledge of Salesforce platform capabilities and recommend best practices.

Skills

Business analysis

Salesforce knowledge

Cross-functional collaboration

Communication skills

Agile methodologies

Tools

Salesforce

Jira

Azure DevOps

Job description

Focused HR Solutions in Phoenix, AZ, is seeking a Salesforce Business Analyst for a 6-month contract with the possibility of extension. Hybrid work arrangement is available, and travel considerations may apply.

The ideal candidate will collaborate with business units to capture Salesforce requirements, translate them into functional specs, and coordinate with IT and development teams. The role requires 5+ years of BA/IT analysis experience with Salesforce, strong communication skills, and