Salesforce Business Analyst – Process & Strategy

Cencora, Inc.; Sacramento (CA); Presencial; USD 62.000 - 98.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision coverage

Paid parental leave

Mentorship programs

Training resources

Descripción de la vacante

Cencora, Inc. is seeking a skilled Business Analyst with Salesforce expertise to join the USPAH Customer Strategy & Enablement team. You will translate business needs into Salesforce solutions, partnering with IT and commercial teams to optimize processes.

Responsibilities include gathering requirements, developing functional specs, and driving process improvements. Salesforce certification and strong communication are highly valued.

Formación

• Bachelor's degree in Computer Science, Information Systems, Business, or related field, or equivalent work experience.
• 3+ years of Salesforce analysis, Salesforce process design and configuration experience required.
• Salesforce certification(s) highly desired (Administrator, Sales Cloud/Service Cloud).
• Proficiency in Visio or similar diagramming tools.

Responsabilidades

• Establishes and maintains liaison with business partners and IT to provide effective technical solutions.
• Analyzes business requirements and writes functional specs for Salesforce implementations.
• Leads requirements gathering workshops and documents user stories and test cases.
• Collaborates with IT and cross-functional teams to drive process improvements and measure outcomes.
• Maintains current business processes and supports product roadmap execution.

Conocimientos

Salesforce analysis

Salesforce design

Requirements gathering

Stakeholder collaboration

Process improvement

Visio/Diagrams.net

Educación

Bachelor's degree in CS/IS/Business

Herramientas

Visio

Draw.io/Diagrams.net

Lucidchart

Descripción del empleo

Cencora, Inc. is seeking a skilled Business Analyst with Salesforce expertise to join the USPAH Customer Strategy & Enablement team. You will translate business needs into Salesforce solutions, partnering with IT and commercial teams to optimize processes.

Responsibilities include gathering requirements, developing functional specs, and driving process improvements. Salesforce certification and strong communication are highly valued.