Salesforce Business Analyst: Transforming Processes

Cencora, Inc.; Nebraska; Presencial; USD 62.000 - 98.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

Dental & Vision

401(k) plan

Training programs

Descripción de la vacante

Cencora, Inc. is seeking a skilled Business Analyst with Salesforce expertise to join the USPAH Customer Strategy & Enablement team. You will analyze and design Salesforce-driven processes, collaborate with IT and business partners, and drive optimization across commercial and customer operations.

The role emphasizes requirements gathering, documentation, and delivering technical solutions that meet business goals. Strong communication and collaboration with cross-functional teams are essential.

Formación

• Bachelor’s degree or equivalent work experience in a related field.
• Three (3) or more years of Salesforce analysis, Salesforce process design and configuration experience – required
• Proficiency with structured requirements processes (gathering, documenting, managing changes)
• Salesforce certification(s) highly desirable (e.g., Administrator, Sales Cloud/Service Cloud)
• Experience leading requirements workshops and interviews
• Excellent written and verbal communication skills

Responsabilidades

• Establishes and maintains liaison with business partners and IT to provide effective technical solutions.
• Conducts data gathering and analysis to understand business strategy requirements.
• May contribute to short- and long-term planning sessions and provide direction to ensure understanding of goals.
• Develops, writes, and communicates business requirements and functional specifications for solutions.
• Documents current business processes and models.
• May assist in business process redesign and develop user test cases; execute tests and validate results.
• Ensures IT solutions meet customers’ needs and communicates progress to stakeholders.

Conocimientos

Salesforce analysis

Salesforce process design

Salesforce configuration

Product management collaboration

Excellent communication

Independent work / teamwork

Educación

Bachelor’s degree in Computer Science, Information Systems, Business, or related field

Salesforce certification(s) desirable

Herramientas

Visio

Draw.io/Diagrams.net

Lucidchart

Descripción del empleo

Cencora, Inc. is seeking a skilled Business Analyst with Salesforce expertise to join the USPAH Customer Strategy & Enablement team. You will analyze and design Salesforce-driven processes, collaborate with IT and business partners, and drive optimization across commercial and customer operations.

The role emphasizes requirements gathering, documentation, and delivering technical solutions that meet business goals. Strong communication and collaboration with cross-functional teams are essential.