Salesforce Business Analyst: Process & Strategy Lead

Cencora, Inc.; West Virginia; Presencial; USD 62.000 - 98.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical benefits

Dental & Vision coverage

Professional development programs

Mentorship programs

Descripción de la vacante

Cencora, Inc. is seeking a skilled Business Analyst with Salesforce expertise to join the USPAH Customer Strategy & Enablement team.

You will analyze, design, and optimize business processes within Salesforce and other tools, collaborating with IT and cross-functional teams to deliver value and measurable improvements. The role emphasizes requirements gathering, process design, and effective communication to translate business needs into actionable solutions.

Formación

• Bachelor’s degree in Computer Science, Information Systems, Business, or related field.
• Three or more years of Salesforce analysis, Salesforce process design and configuration experience.
• Salesforce certification(s) highly desired.

Responsabilidades

• Establishes liaison with business partners and IT to provide effective technical solutions.
• Conducts data gathering and analysis to understand business strategy requirements.
• Leads requirements workshops and interviews.
• Develops and communicates business requirements and functional specs for solutions.
• Documents current business processes and models; assists in process redesign.
• Writes user stories and develops test cases; validates results.
• Supports business case development and problem resolution with IT.

Conocimientos

Salesforce analysis

Communication skills

Workshop facilitation

Product management

Visio

Educación

Bachelor’s degree in CS/IS/Business

Salesforce certifications desirable

Herramientas

Visio

Descripción del empleo

Cencora, Inc. is seeking a skilled Business Analyst with Salesforce expertise to join the USPAH Customer Strategy & Enablement team.

You will analyze, design, and optimize business processes within Salesforce and other tools, collaborating with IT and cross-functional teams to deliver value and measurable improvements. The role emphasizes requirements gathering, process design, and effective communication to translate business needs into actionable solutions.