Salesforce BA

Robotic Technologies Automation; Detroit (MI); On-site; USD 90,000 - 130,000; Full time

Job summary

ROBOTIC PROCESS AUTOMATION LLC in Detroit, MI is seeking a Business Analyst with deep Salesforce experience to elicit, document, and analyze business needs from stakeholders through workshops and meetings.

The role focuses on delivering BRDs, data models, and technical specifications, while coordinating requirements with cross-functional teams. Strong communication, UML/Agile knowledge, and data-macrose migration skills are essential for success.

Qualifications

• Experience with Salesforce platform and modules such as Sales Cloud and CPQ.
• Proficiency in requirements engineering and process modeling.
• Strong communication and presentation skills.
• Familiarity with UML/Agile methodologies.

Responsibilities

• Elicit and document business needs from stakeholders in workshops.
• Create user stories and acceptance criteria.
• Develop BRDs, data models and technical specs.
• Support data migration and system integrations.
• Produce test scripts and training materials.

Skills

Salesforce Platform

Business Analysis

Communication

Tools

Sales Cloud

Service Cloud

Experience Cloud

CPQ

Declarative Tools

Job description

JOB DESCRIPTION

Requirement Gathering Elicit analyse and document business needs from stakeholders through workshops and meetings

Core Skills Knowledge

• Salesforce Platform Deep understanding of Sales Cloud Service Cloud Experience Cloud CPQ and declarative tools Flows Validation Rules
• Business Analysis Requirements engineering process modeling UML AgileScrum
• Technical Aptitude Familiarity with integrations data migration and system architecture
• Soft Skills Critical thinking problem solving excellent communication technical and nontechnical presentation and interpersonal skills

Typical Deliverables

• User Stories Acceptance Criteria
• Process Maps AsIs ToBe
• Business Requirements Documents BRDs
• Data Models Technical Specifications
• Test Scripts Training Materials

ROBOTIC PROCESS AUTOMATION LLC is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. ROBOTIC PROCESS AUTOMATION LLC will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will ROBOTIC PROCESS AUTOMATION LLC require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract