Salesforce Business Analyst - Process & CRM Expert

Robotic Technologies Automation; Detroit (MI); On-site; USD 90,000 - 130,000; Full time

Job summary

ROBOTIC PROCESS AUTOMATION LLC in Detroit, MI is seeking a Business Analyst with deep Salesforce experience to elicit, document, and analyze business needs from stakeholders through workshops and meetings.

The role focuses on delivering BRDs, data models, and technical specifications, while coordinating requirements with cross-functional teams. Strong communication, UML/Agile knowledge, and data-macrose migration skills are essential for success.

Qualifications

• Experience with Salesforce platform and modules such as Sales Cloud and CPQ.
• Proficiency in requirements engineering and process modeling.
• Strong communication and presentation skills.
• Familiarity with UML/Agile methodologies.

Responsibilities

• Elicit and document business needs from stakeholders in workshops.
• Create user stories and acceptance criteria.
• Develop BRDs, data models and technical specs.
• Support data migration and system integrations.
• Produce test scripts and training materials.

Skills

Salesforce Platform

Business Analysis

Communication

Tools

Sales Cloud

Service Cloud

Experience Cloud

CPQ

Declarative Tools

Job description

ROBOTIC PROCESS AUTOMATION LLC in Detroit, MI is seeking a Business Analyst with deep Salesforce experience to elicit, document, and analyze business needs from stakeholders through workshops and meetings.

The role focuses on delivering BRDs, data models, and technical specifications, while coordinating requirements with cross-functional teams. Strong communication, UML/Agile knowledge, and data-macrose migration skills are essential for success.