Salesforce Business Analyst

JWay Group, Inc.; Oregon; Hybrid; USD 75,000 - 110,000; Full time

Benefits offered by this job

Work-life Intergration

Work-from-home Job Opportunities

Flexible Schedules

Learning and career growth

Job summary

JWay Group, Inc. is seeking a Salesforce Business Analyst with hands-on experience in Sales Cloud, Service Cloud, and Salesforce CPQ implementations. You will gather, analyze, and document requirements and coordinate with cross-functional teams to deliver solutions.

The role includes performing configuration tasks, providing customer demos, and coordinating QA/UAT and Go-Live activities to ensure successful project delivery.

Qualifications

• Strong experience with Sales Cloud and Service Cloud.
• Experience with Salesforce CPQ implementations.
• Proven ability to gather and document business requirements.
• Excellent communication and problem solving skills.

Responsibilities

• Gather, Analyse and Document Business Requirements, Use cases, and Business Processes.
• Review requirements with stakeholders including customers.
• Act as single point of contact for the customer during the project.
• Coordinate with onsite and offshore teams to track deliverables.
• Provide demos of the solution to customers.
• Perform hands-on configuration activities.
• Coordinate QA, UAT, and Go-Live activities.

Skills

Sales Cloud

Service Cloud

Salesforce CPQ

Business Analysis

Requirements Gathering

Stakeholder Management

Demo delivery

Tools

Salesforce Platform

CPQ tools

Job description

About the job Salesforce Business Analyst

JWay Group is looking for passionate and talented Business Analysts with experience in Sales Cloud and Services Cloud and Sales process. responsible for gathering, documenting, reviewing the requirements and performing hands-on configuration activities, and providing demos to the customer.
Required Skills/Experience

• Functional Expertise in sales cloud, Service Cloud and Quote to Cash Processes that include Sales Processes, Product Modelling Techniques, Pricing, and Discounting Models, Quote, Order and Renewal Processes.
• Experience working as a business analyst in Sales and Service cloud and salesforce CPQ Implementations that are either custom or based on industry-standard tools.
• Experience in Salesforce Platform and comfortable with the platform capabilities.
• Excellent Communication, Analytical, and Problem Solving Skills.
• Note: Expertise in configuring any Industry-standard CPQ tool or custom solution (Salesforce CPQ, Oracle CPQ/Big Machines, Calliduscloud, etc...) will be a plus.
• Has a working laptop/desktop and high-speed internet connection.
  

Responsibilities

• Gather, Analyse and Document Business Requirements, Use cases, and Business Processes.
• Review the Business Requirements with different stakeholders including customers.
• Act as a single point of contact for the customer throughout the Project.
• Coordinate with Onsite and Offshore teams to track the deliverables.
• Coordinate with different stakeholders like Customer in Requirements Phase, Solution Architect in Design Phase, Developers in Build Phase, etc.
• Provide demos of the Solution to the customers.
• Perform hands-on configuration activities.
• Coordinate QA, UAT, and Go-Live Activities.

What we aim to give:

• Work-life Intergration
• Work-from-home Job Opportunities
• Flexible Schedules
• Opportunities for learning and career growth

Data Privacy ConsentBy submitting your application for this job, you are authorizing JWay Group to: a) collect and use your personal data, and to disclose such data to any third party with whom JWay Group or any of its related corporation has service arrangements, in each case for all purposes in connection with your job application, and employment with JWay Group or its clients; and b) retain your personal data for consideration of future job opportunities (where applicable for relevant unsuccessful job applicants).