Salesforce Business Analyst

Saintech, Inc.; Herndon (VA); Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off and holidays

Professional development and training

Flexible hours and remote work options

Job summary

Saintech, Inc. is seeking a highly experienced Salesforce-focused Business Analyst to partner with stakeholders, architects and developers to maximize Salesforce capabilities, drive efficiency and enhance customer experience.

You will lead discovery, translate requirements into well-defined stories, and mentor other BAs while participating actively in Agile ceremonies and delivery.

Qualifications

• 8+ years delivering Salesforce in Agile environments
• 8+ years as a client-facing functional lead
• Experience with Salesforce Core Platform
• Some Salesforce configuration/admin abilities a plus
• Familiar with APIs and integrations and data migrations
• Discovery experience and structured requirements gathering
• User story creation from requirements with disciplined structure
• Writing test scripts a plus

Responsibilities

• Act as a client-facing functional lead translating objectives into Salesforce solutions
• Lead and mentor other BAs to adopt best practices
• Conduct discovery sessions and structured workshops
• Translate requirements into user stories, acceptance criteria and specs
• Collaborate with architects and developers for scalable Salesforce implementations
• Support testing: write test scripts and validate end-to-end solutions
• Participate in Agile/Scrum ceremonies and delivery processes

Skills

Salesforce delivery

Client-facing leadership

Discovery sessions

User stories

Test scripts

APIs & data migrations

Salesforce Core Platform

Education

Bachelor's degree in CS/IT

Job description

We are seeking a highly experienced Salesforce-focused Business Analyst to work closely with business stakeholders, solution architects, developers, and cross-functional teams. The ideal candidate will ensure Salesforce capabilities are fully leveraged to drive operational efficiency, scalability, and an enhanced customer experience.

Key Responsibilities

• Act as a client-facing functional lead, partnering with business stakeholders to understand objectives and translate them into Salesforce solutions
• Lead and mentor other Business Analysts, ensuring best practices in requirements gathering and delivery
• Conduct discovery sessions and facilitate structured requirements gathering workshops
• Translate business requirements into well-defined user stories, acceptance criteria, and functional specifications
• Collaborate with architects and developers to ensure accurate and scalable Salesforce implementations
• Support testing efforts, including writing test scripts and validating end-to-end solutions
• Participate actively in Agile/Scrum ceremonies and delivery processes

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field
• 8+ years of Salesforce delivery experience in Agile environments
• 8+ years as a client-facing functional lead, managing and guiding other BAs
• Experience in Salesforce Core Platform
• Some Salesforce configuration or admin abilities are a huge plus
• Familiar with APIs and integrations and data migrations
• Discovery experience and structured requirements gathering
• User story creation from requirements with disciplined structure
• Writing test scripts a huge plus
• Proven experience creating disciplined, well-structured user stories from requirements

Preferred/Recommended Skills

• Salesforce Health Cloud Knowledge and experience
• Salesforce certifications are big plus
• Experience writing test scripts and supporting UAT
• Competitive salary and performance-based bonuses
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Professional development and training opportunities
• Flexible working hours and remote work options