Salesforce BA with AI and Telecom

SIDRAM TECHNOLOGIES; Atlanta (GA); On-site; USD 80,000 - 100,000; Full time

Job summary

SIDRAM TECHNOLOGIES is seeking a Salesforce Business Analyst with AI and Telecom expertise in Atlanta, GA. This role involves gathering business requirements, translating them into Salesforce solutions, and collaborating with development teams. Ideal candidates should have strong Salesforce experience and solid stakeholder management skills. Certifications are preferred. The position offers a dynamic environment with opportunities for professional growth.

Qualifications

• 5+ years of experience as a Salesforce BA.
• Proven ability to gather and analyze business requirements.
• Excellent communication skills for stakeholder interaction.

Responsibilities

• Gather and analyze business requirements from stakeholders.
• Translate business needs into functional Salesforce solutions.
• Create user stories, process flows, and documentation.
• Collaborate with developers and admins for solution implementation.
• Perform testing (UAT) and support deployment activities.
• Provide training and support to end users.

Skills

Salesforce Business Analyst experience

Salesforce platform understanding (Sales Cloud / Service Cloud)

Requirement gathering and documentation

Agile methodology knowledge

Communication skills

Stakeholder management skills

Tools

Salesforce certifications (Admin / BA / FSL)

Job description

Overview

Job Title: Salesforce BA with AI and Telecom

Location: Atlanta GA

Responsibilities

• Gather and analyze business requirements from stakeholders
• Translate business needs into functional Salesforce solutions
• Create user stories, process flows, and documentation
• Collaborate with developers and admins for solution implementation
• Perform testing (UAT) and support deployment activities
• Provide training and support to end users

Required Skills

• Strong experience as a Salesforce Business Analyst
• Good understanding of Salesforce platform (Sales Cloud / Service Cloud)
• Experience in requirement gathering and documentation
• Knowledge of Agile methodology
• Strong communication and stakeholder management skills

Preferred Skills

• Salesforce certifications (Admin / BA / FSL)
• Experience in service-based industries (telecom, utilities, healthcare, etc.)

Rachael

Email: [e-mail]

Direct: 4705239688