Salesforce BA

Valiant Technologies LLC; Detroit (MI); On-site; USD 80,000 - 120,000; Full time

Job summary

VALIANT TECHNOLOGIES LLC is seeking a Business Analyst to elicit, analyze, and document business needs from stakeholders through workshops and meetings. The role focuses on Salesforce platforms and declarative tools to deliver BRDs, user stories, and process maps.

Typical deliverables include BRDs, data models, technical specs, test scripts, and training materials. You will work in a collaborative environment to ensure solutions meet business needs and compliance standards at Valiant

Qualifications

• Requirement gathering and documenting business needs from stakeholders through workshops and meetings.
• Proficient with Salesforce platforms and declarative tools.
• Experience translating business needs into BRDs, user stories, and acceptance criteria.

Responsibilities

• Draft user stories and acceptance criteria for system changes.
• Create process maps (As-Is and To-Be) and BRDs.
• Define data models and technical specifications for integrations.
• Develop test scripts and training materials for end users.

Skills

Salesforce Platform

Sales Cloud

Service Cloud

Experience Cloud

CPQ

Declarative Tools

Tools

UML

Data Migration

System Architecture

Integrations

Job description

JOB DESCRIPTION:
Requirement Gathering Elicit analyze and document business needs from stakeholders through workshops and meetings

Core Skills Knowledge:
Salesforce Platform Deep understanding of Sales Cloud Service Cloud Experience Cloud CPQ and declarative tools Flows Validation Rules
Business Analysis Requirements engineering process modeling UML AgileScrum
Technical Aptitude Familiarity with integrations data migration and system architecture
Soft Skills Critical thinking problem solving excellent communication technical and nontechnical presentation and interpersonal skills

Typical Deliverables
User Stories Acceptance Criteria
Process Maps AsIs ToBe
Business Requirements Documents BRDs
Data Models Technical Specifications
Test Scripts Training Materials

VALIANT TECHNOLOGIES LLC is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. VALIANT TECHNOLOGIES LLC will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will VALIANT TECHNOLOGIES LLC require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract