Salesforce BA

Quantum Technologies. LLC; Detroit (MI); Hybride; USD 70 000 - 100 000; Plein temps

Résumé du poste

Quantum Technologies LLC in Detroit seeks a skilled Business Analyst to elicit, analyze, and document business needs from stakeholders through workshops and meetings. The role focuses on Salesforce CRM modules, process modeling, and requirements engineering.

Ideal candidates will have strong communication skills and experience with UML, data migration, and system architecture, enabling effective collaboration across teams in a fast-paced environment.

Qualifications

• Elicit, analyze, and document business needs from stakeholders through workshops and meetings.
• Experience with Salesforce platforms and CRM modules.
• Knowledge of UML, process modeling, and requirements engineering.
• Strong communication and presentation skills.

Responsabilités

• Gather and document user stories and acceptance criteria.
• Create process maps (As-Is and To-Be).
• Develop BRDs and data models.
• Prepare technical specifications and test scripts.

Connaissances

Salesforce Platform

Sales Cloud

Service Cloud

Experience Cloud

CPQ

Declarative tools

Flows

Validation Rules

UML

Agile/Scrum

Data migration

System architecture

Outils

UML

Agile/Scrum

Description du poste

JOB DESCRIPTION:

Requirement Gathering Elicit analyze and document business needs from stakeholders through workshops and meetings

Core Skills Knowledge:

Salesforce Platform Deep understanding of Sales Cloud Service Cloud Experience Cloud CPQ and declarative tools Flows Validation Rules
Business Analysis Requirements engineering process modeling UML AgileScrum
Technical Aptitude Familiarity with integrations data migration and system architecture
Soft Skills Critical thinking problem solving excellent communication technical and nontechnical presentation and interpersonal skills

Typical Deliverables

User Stories Acceptance Criteria
Process Maps AsIs ToBe
Business Requirements Documents BRDs
Data Models Technical Specifications
Test Scripts Training Materials

QUANTUM TECHNOLOGIES LLC is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. QUANTUM TECHNOLOGIES LLC will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will QUANTUM TECHNOLOGIES LLC require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract