Sales Training & Enablement Leader

Wolters Kluwer N.V.; Minneapolis (MN); Hybrid; USD 99,000 - 172,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Wolters Kluwer N.V. is seeking a Sales Training Manager to lead the CLC Sales Training team across hybrid locations in the US. The role directs design and execution of onboarding, product, systems, and sales-skills training, with emphasis on AI-enabled coaching and conversational intelligence.

You will partner with Sales leaders, FCC, and Global Revenue Operations to standardize enablement and measure impact, while managing vendor relationships and program budgets. Travel up to 15% is expected.

Qualifications

• Bachelor’s degree in business, learning and development, communications, education, or a related field, or equivalent relevant work experience.
• 7+ years of combined experience in sales training, sales enablement, learning and development, sales, revenue operations, or a related commercial function.
• Experience leading, coaching, and developing employees, and partnering with Sales leaders and senior stakeholders.
• Experience with CRM and learning platforms; Salesforce and Workday Learning experience preferred.

Responsibilities

• Lead, coach, and develop the CLC Sales Training team; set priorities, align resources, clarify ownership, and foster a culture of accountability, collaboration, and continuous improvement.
• Serve as the primary enablement partner and main point of contact for CLC Sales leadership, maintaining a strong understanding of business priorities, seller needs, and emerging readiness requirements.
• Own the strategy and oversight of new-hire onboarding and ramp programs, including role-based learning paths, live learning, field application, reinforcement, and alignment to time-to-productivity goals.
• Oversee the design and delivery of sales skills, product, systems, process, and go-to-market training for the CLC sales organization, including new product introductions and significant business changes.
• Drive sales methodology adoption and reinforcement through practical training, coaching, role plays, certifications, and manager enablement.
• Establish how conversational intelligence, AI-enabled coaching, and productivity tools are used within seller and manager workflows; lead adoption, reinforcement, and ongoing improvement.
• Use available sales performance data, call analytics, learner feedback, assessments, and field observations to identify capability gaps and prioritize targeted enablement solutions.
• Partner with FCC enablement leadership and strategy partners on program measurement, reporting, and evaluation; provide CLC program context and data, apply agreed measurement approaches, and use findings to improve execution.
• Work across FCC and with Global Revenue Operations enablement partners to adopt shared standards, frameworks, tools, and best practices within the CLC Sales Training team, while contributing feedback and lessons learned to the broader enablement organization.
• Guide the development and governance of scalable learning resources, including e-learning, facilitator materials, videos, job aids, learning paths, and knowledge content.
• Ensure training content remains accurate, relevant, accessible, and aligned with current products, processes, systems, and seller workflows.
• Facilitate live and virtual learning sessions for sellers and managers as needed, including complex sales skills, coaching, product readiness, and strategic initiatives.
• Lead vendor relationships and support budget, license, resource, and delivery decisions for assigned enablement programs and platforms.
• Build strong partnerships across Sales, Product, Marketing, Revenue Operations, Sales Operations, and other stakeholders to coordinate launches, change initiatives, and seller readiness.
• Keep current with emerging practices in sales enablement, adult learning, AI, conversational intelligence, and learning technology; apply relevant practices to improve effectiveness and scale.

Skills

People leadership

Coaching

Stakeholder management

Facilitation

Presentation

Analytical skills

Education

Bachelor’s degree in business or related field

Master’s degree or professional certification preferred

Tools

Microsoft 365

Salesforce

Workday Learning

Gong

Articulate 360

Job description

Wolters Kluwer N.V. is seeking a Sales Training Manager to lead the CLC Sales Training team across hybrid locations in the US. The role directs design and execution of onboarding, product, systems, and sales-skills training, with emphasis on AI-enabled coaching and conversational intelligence.

You will partner with Sales leaders, FCC, and Global Revenue Operations to standardize enablement and measure impact, while managing vendor relationships and program budgets. Travel up to 15% is expected.